See GM Bulletin # 15-na-051 Vehicle died, required tow, found out due to fuel pump relay per bulletin cited above. Rear seat bracket interfered with fuse box, disabling vehicle requiring tow. Vehicle repaired at owners cost. Due to safety factor involved, the seriousness of the situation, for what portion of the costs of repair will the manufacturer be responsible?

- Howell, MI, USA

Initial incident happened while driving on a street. Door locks power cycled lock/unlock and then the car would cut off. No warning, no time to move to out of traffic or turn on hazzard. I use this vehicle to commute to and from work/childcare etc. I also travel of the freeway alot. That was the previous incident. The most recent incident occurred when the car would not turn over and upon doing research we found that it may be related to. Relay issue due to the fuze box being underneath the rear seat. GM claims that because a bracket used to fasten the seat in place interferes with the fuze box and presses down on the fuze pump relay and causes it to burn out. After switching out the relays with the suggested lower profile relay, the car drove for a few hours and then when we parked we couldn't remove the key from the ignition. Upon lifting the back seat to disconnect the battery we smelled and heard the fuel pump relay burning and sizzling. Since the car was "serviced" by a Buick dealer in June I'm assuming that it wasn't actually serviced the relay was just replaced and maybe a few other tweaks here and there but the issue was not resolved. I am very concerned about the reliability of this car. I have children that ride in the back seat. I am fearful that the car will catch fire or spark.

- Seattle, WA, USA

Fuse box problem with design. The seat latch design together shorts out the fuel pump relay. This gets hot, shorts out and damages the fuel pump and can cause possible fire. This is a costly deadly design flaw and should be recalled. Lucky we fixed it in time. I have babies that sit in my back seat and it's scary to think that it could catch on fire with them sitting there.

- Lyons, NY, USA

The contact owns a 2010 Buick Lucerne. The contact stated that the front driver's headrest was not designed properly and remained tilted forward while driving, causing tension in the neck area. The dealer and manufacturer were notified of the failure. The approximate failure mileage was 2,000. The VIN was unavailable.

- Spansih Fort , AL, USA