In late 1999 I began to have problems with the steering at low speeds. It continually got worse untill the power steering would go out completely at speeds below 20mph. The dealership has replaced the entire steering system three times. The dealership has been in contact with Buick over the last six months, and they tried everything the Buick technical people suggested. However, the problem continues. The car has been taken off of the road because it is unsafe. At this point both Buick and the dealership have stated that the car is not repairable, and that they do not know what the problem is. No one from Buick has ever come to beckley to look at the vehicle. All of their input has been over the telephone. I and the dealership both feel that whatever the problem is, it most likely is not confined to this one car. The car is a safety hazard because one never knows when the power steering will go out completely.

- Beckley, WV, USA

Power steering system becomes inoperable at speeds below approximately 15 mph. This happens when making slow turns in traffic, parking etc. The car can not be steered. It is as though the engine has been turned off. It is a safety hazard because the car will not turn, resulting in it going into the other traffic lane. Mountaineer auto mall has replaced everything in the power steering system two times. Two weeks ago they told me they had contacted Buick & were told there was nothing they could do. Further, they explained the car was not repairable, and it should not be driven because it is a safety hazard, not only to ourselves but other drivers as well. We need to know how to proceed with Buick.

- Beckley, WV, USA

Power steering failure due to the 2 bolts holding power steering unit broke, belt wrapped around parts and consumer was unable to control vehicle.

- Plainfield, IL, USA

While backing out of a parking space vehicle made a loud clunking noise and the power steering was lost. Dealer has not seen vehicle.

- Orient, NY, USA

While driving out of parking lot heard a loud noise. Opened up hood and power steering unit was not in original position. Towed to the dealer, and said that the power steering bolts were broken. Resulted in loss of power steering.

- Southington, CT, USA

While driving at 30 mph a 2 quarter inch bolt that holds power steering unit sheared off, causing the unit to fall, resulting in loss of control.

- North Konawanda, NY, USA

Bolts connecting power steering unit to engine block broke off inside engine block, causing ps unit to detach and separate from engine, subsequently damaging other engine parts and drive axle. This happenned while driving on interstate highway (25-30 mph) in snow and ice conditions. This made steering very difficult, almost impossible. The unprovoked unwarranted failure of the ps unit mounting bolts breaking off with no warning makes this a serious safety hazard. This incident could have caused serious injuries to other motorist, pedestrians, passengers, and myself. Unsuspecting failure of these mounting bolts reflects a serious defect in the engineering, manufacturing, and assembly of these parts. Repairing the damage and replacing the broken bolts appears very labor intensive and costly. This condition warrants further investigation and possible recall to replace existing bolts on other power steering units. Thank you.

- Saint Louis, MO, USA

The consumer has been experiencing problems with power steering. While driving, their power steering bolt broke, causing the power steering belts to come unloose. The manufacturer has been contacted. The mechanic found that the 2 bolts holing the unit sheared off, due to one bolt not being fully seated, this caused the unit to vibrate and fail.

- Dingsmon Ferry, PA, USA

While driving the vehicle about 40-50 mph, the bolts that hold the power steering unit to the steering pump broke. Driver was able to pull over to side of road safely. The vehicle has been repaired.

- East Meadow, NY, USA