This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased car 04/20/2006. In July '09 used car dealer replaced intake gasket set. (their cost) in June '09 replaced catalytic convertor & thermostat (my expense) August '10 same mechanic replaced intake manifold gasket (my expense) odm 53405 Dec '10 I discovered on internet there was a recall for these problems. Contacted Buick and Julian delcour, vice president said the problems had been repaired in 2001 but unable to provide me with documentation. Note: Recall id#56853 dated 2/24/2004 related to fuel system. Seat belt recall was in 2000. Delcour declined my request for repayment of repairs made at my expense. They never responded to me in writing, only phone conversations. My answering machine recorded his last call to me regarding the non-payment or release of records. Questions to you: 1-why couldn't he provide proof of repairs made and unable to provide this to me, I then am under the impression that they have no proof. 2-shouldn't they be held responsible and pay for my expenses? I have documented everything related to this problem and would be able to furnish you copies. Hopefully, this problem can be resolved with your assistance and I will be sent a check in the amount of $931.21 plus $100 for two towing charges from Buick.
After buying my '98 Park Avenue, I noticed that after washing it on a couple of occasions that the paint had began to chip. I took it to a couple of paint shops and everyone said that this car should not have paint peeling and it was a defect because they could see the factory primer. My engine died without any warning. The teperature gauge didn't show that it was overheated and no smoke or steam came from under the hood. Right before the car stopped the dic showed : check coolant levels and even then it didn't beep as it should have. I have had a problem with my seat belts since purchasing this vehicle. They are continuously tangled and twisted when they cross the body. Moreover, my owner's manual has an illustration that states that my seatbelt usage is incorrect.
When turning in either direction, the vehicle shuddered. The dealer replaced the pressure hoses in the power steering. When the vehicle was drive over bumps, there was a noise in the right front tire area. The ash tray lid was inoperative.
1998 Buick park ave tire jack failed. Screw jack threads stripped and vehicle fell while attempting to change a flat tire. Jack had been used 20 time previously to assist in tire rotatation. Has anyone else experienced this type of failure? it is potentially dangerous.
While driving about 55 mph warning light for coolant came on. Consumer went to mechanic, who found upper manifold plentium, which was made of plastic, had allowed antifreeze to flood engine.
The front drivers and passenger seat belts will not work. They get jamed in the retractor, and only come out several inches. The car is at the dealership where I purchased it. It has been there for 10 days now with the part on backorder and now the part is unavilable. They are going to replace the seat belts in the front seat.
A D V E R T I S E M E N T S
- Topeka, KS, USA