This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Buick Park Avenue ultra. The plastic housing on the rear passenger and driver side seat belts cracked and failed the same day. The vehicle was taken to the dealer and they attempted to charge the contact for the repair. However, he refuses to pay for what he believes to be a serious safety issue and manufacturer defect. The current and failure mileages were 41,000. Updated 01/29/08 updated 01/29/08
Consumer states passengers shoulder belt is inoperable, there are times when it cannot be pulled out of the mechanism, system will not lock or unlock, and will not release from retracting mechanism.
Driver's seat belt will not come out of unit on side of seat. Can't pull it out to use it. Contacted dealer who confirmed that something was wrong with seat belt. Consumer was referred to another company to replace seat belt, but seat belt still is not working.
Center middle seat and rear center seat belts have too much slack in belt, which do not provide adequate protection to occupants of seat. Consumer consumer states center front and center rear belts are not consistently reliable, there have been occasions when they did not hold at all against resistance upon fastening, on other occasions they appeared to be tight but loosened during travel when shifting weight to relieve fatigue, slack in the belts sometimes occurs when weight is pushed against the side of the belt, the design of the male part of the buckle does not allow the buckle to lie flat against consumer's body, instead it stands away from the body at a 65 degree angle when engage in belt, the male part of the buckle has been replaced.
A D V E R T I S E M E N T S
- Hunstville, AL, USA