This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a GM manufactured Buick Rendezvous in August of 2003. Beginning June of 2005 the "ABS" and "brake" warning lights started to activate simultaneously on numerous occasions while driving the vehicle. When this occurs the owner's manual instructs you to stop the vehicle and try to reset the alarms, if they do not reset you are to have the vehicle towed to the dealer to be serviced. When I did this the vehicle would not restart, this happened on at least 6 occasions, 4 times after a period of time the vehicle would restart. The other two times I had to have the vehicle towed. I have had the vehicle in the shop four times for over 30 days since the first incident. The ignition switch has been replaced and the BCM has been replaced twice, this has not corrected the problem. On the fourth visit to the dealer they did nothing and said that they had exhausted all known fixes. In my opinion there are very serious consequences to not having the problem fixed. I use this vehicle to Transport my family which includes 3 children. We currently live in ak where gas stations or services are over 100 miles apart. It is unacceptable to have a vehicle that the brakes may go out or that the engine may not start. I have filed a complaint with GM, BBB, and NHTSA, and I am requesting that GM purchase my vehicle or allow me to trade it in for the amount currently owed.
A D V E R T I S E M E N T S
- North Pole, AK, USA