7.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Cadillac ATS miscellaneous problems

miscellaneous problem

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2017 Cadillac ATS Owner Comments

problem #4

Apr 072022

ATS

  • miles

A D V E R T I S E M E N T S

My headlight bulbs have been replaced and checked 2x by the used auto superstore which I will not name at this time ! and by the manufacturer (dealer) but once it-€™s dark out and the automatic brights come on and either both or one side goes completely out only to come back on sometimes or not at all which is very dangerous especially at night !

- Trussville , AL, USA

problem #3

Mar 152021

ATS

  • miles
Cadillac ATS is sold with a faulty driver console. The console is known as the Cadillac User Experience (CUE). Faulty-console is a serious safety issue for the following reasons: 1. Driver distractions: loss of navigation and unexpected changes in radio and air-conditioning are constant distractions. These distractions take the driver's attention away from the roadway. They also force driver's to make unexpected stops on highways and roadways.  2. Customer profile: Cadillac ATS customers are mostly seniors and mature individuals. Constant distractions have amplified impact. Considering the above major factors, the faulty console is a safety issue due to constant distractions. We paid $1,065.30 to replace the faulty CUE screen for something that must be recalled. There are many references made to faulty CUE consoles on the internet and its time for NHTSA to take a step forward and call these faulty consoles and constant distractions a safety issue. 

- Honolulu , HI, USA

problem #2

Apr 012020

ATS 4-cyl

  • miles
The cue on my Cadillac 2018 Ats just stop working, I searched online and found out millions, of Cadillac owners cue has stopped working. My car only has 60,000 miles, I got it new in 2018 June. Please help us with this problem. My name is[xxx],email address [xxx] phone [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bear, DE, USA

problem #1

Apr 212018

ATS

  • 34,000 miles
The contact owns a 2017 Cadillac Ats. While driving, the vehicle stalled without warning. The vehicle was towed to the dealer (les stanford Chevrolet, 21711 Michigan ave, dearborn, mi 48124). The dealer diagnosed the vehicle, but the contact was unaware of the results. The vehicle was repaired, but the failure recurred. The vehicle was not taken back to the dealer for diagnostic testing or repairs. The manufacturer was not notified of the failures. The failure mileage was 34,000.

- Belleville, MI, USA

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