This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Cadillac Cts. While attempting to close the trunk manually, it rapidly closed down. The contact was concerned for their safety and stated that it could cause injuries. Due to the distance and the contact's handicap, the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 47,500.
The contact owns a 2004 Cadillac Cts. The contact stated that while removing an object out of the trunk, the trunk closed on the contacts back independently. The failure recurred numerous times. The contact sustained injuries to her back but did not require medical attention. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,000. Updated 04/29/16
The contact owns a 2004 Cadillac Cts. The contact stated that the trunk cylinders failed to hold the trunk open. The failure occurred on multiple occasions. The contact sustained head and hand injuries due to the failure, but did not require medical attention. The vehicle was taken to an independent mechanic who stated that the trunk cylinders needed to be repaired or replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000.
A D V E R T I S E M E N T S
- Sanfrancisco, CA, USA