really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
12,178 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac CTS seat belts / air bags problems

seat belts / air bags problem

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2004 Cadillac CTS Owner Comments

problem #4

May 312008

CTS 6-cyl

  • miles


I has driving down the highway and hit a vehicle that didn't have a turn signal on, the back bumper of the vehicle came off the vehicle went off the road. My rate of speed was 55mph, the front of my car was destroyed and the hood was caved in and up. I was wearing my seatbelt but my nose hit the steering wheel causing me to have a blooded nose, black eyes, and fractured nose. My air bags did not deploy. I was amazed. The vehicle that I hit was also a Cadillac but an older model.

- Stonewall, LA, USA

problem #3

Nov 232006

CTS 6-cyl

  • Automatic transmission
  • 47,000 miles
Brakes stopped working got into accident... airbags never went off

- Massapequa, NY, USA

problem #2

Apr 082004

CTS 6-cyl

  • Automatic transmission
  • 12 miles
: the contact stated the transmission became stuck in reverse while backing out of a parking space. The vehicle excessively increased in speed without warning, spun three times and collided with a parked vehicle. The air bags did not deploy, and both passengers incurred pinched nerve injuries and mild spinal injuries in the collision. A police report was filed. The vehicle was towed to a service dealer where only the body of the vehicle was repaired. Since this incident, the vehicle has been exchanged for a different vehicle. Updated

- Miami, FL, USA

problem #1

Jul 172004


  • Manual transmission
  • 1,700 miles
While driving consumer's vehicle swerved because there was a deer in the road, and went into a ditch, after gaining control vehicle struck a concrete abutment head on. The air bags did not deploy.

- Winneconne, WI, USA

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