This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2006 Cadillac Cts. The contact stated that after entering the vehicle, the door locks activated and there was a loss of power. The contact was unable to open her doors and the on star service system failed. The contact stated that she was locked in her vehicle for over an hour. The contact was assisted by a fire department who was called to the scene. The vehicle was taken to a dealer where it was diagnosed that the ECM module needed to be repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. Updated 8/27/14
- Naples, FL, USA
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- Naples, FL, USA