NHTSA — Structure: Body: Hatchback/Liftgate Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
38,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac CTS body / paint problems

body / paint problem

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2010 Cadillac CTS Owner Comments

problem #1

Jul 142012

CTS

  • 38,000 miles

A D V E R T I S E M E N T S

I used the remote to open the power liftgate. I leaned into the back of the wagon to retrieve something, and the liftgate crashed down onto my back. It lifted back up, and then crashed down again. I was able to get out of the way, and the process was repeated until I manually slammed the liftgate closed. I opened it again with the remote, and the same process occurred. I changed the setting of the liftgate to manual and lifted it myself, and again it crashed down. It bruised my back and shoulder, but could have done grievous harm to someone else. I am taking it to the dealer tomorrow.

- Los Angeles , CA, USA

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