My rear tail lights for my wagon have separated from the top of the car due to poor design. Spoke with Cadillac & GM, both refuse to believe it's a design flaw on the wagon models. Both stated car out of warranty due to mileage/year. Asked if they could tell me what was used to attach lamps to vehicle, neither has a clue. Dealer wants $2100 to replace, but no guarantee that it won't happen again. Since January 2019, car has been to dealer 3 times for car not starting on 1st try. First time, negative battery cable tightened, 2nd time replaced positive battery cable, 3rd time dealer has no idea as to what is causing the issue. All lights on dash come on, engine does not turn over while parked. It will start on the 2nd try, sometimes it hesitates. Dealer told me to continue to monitor until vehicle breaks down.

- Eustis, FL, USA

Door locks freeze up. The drivers door froze up when I stopped to get gas (while I was on vacation in tn) could not open door from inside or out. That was in 9/2015 I was told it was a fluke! paid over $600 for repair. Yesterday I went to get in my vehicle on the passenger side door would not open! same sceniro cannot open from inside or out!

- Spencer, OH, USA

The contact owns a 2010 Cadillac Cts. The contact stated that there was a gap between the top of the tailgate and the body of the vehicle. Over time, the gap collected water and caused the vehicle to rust and also damaged the electrical parts. The vehicle was taken to an independent mechanic who diagnosed that the gap was a major manufacturer defect that needed to be repaired. The manufacturer was not made aware of the failure. The part for the repair was unavailable. The failure mileage was approximately 55,000.

- Santa Cruz, CA, USA

The contact owns a 2010 Cadillac Cts. The contact stated that while parked, three inches of water accumulated on the drivers side of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 70,000.

- Jacksonville, FL, USA