This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag warning light and Service Air Bag on dash. Code B0087-00 Left Rear SIS. Replaced sensor, still getting warning. Sensor is in LR door. Research revealed possible known issue with bending fatigue from routine door open/close motion and subpar wire size/material causing wire failure. Opened wire harness at pillar and green/black wire was completely separated at typical bending point. Light blue wire was not visibly broken (insulation still intact) but the wire within was broken upon removal of insulation. These are the two wires (light blue and green/black) to the impact sensor. Please investigate GM use of substandard or undersize wiring in entire SRS system especially at bending fatigue potential failure points. Three pictures attached - one picture showing initial finding of green/black broken wire but light blue still visibly intact (insulation only), one picture showing same in close up, one picture showing both wires are not intact (light blue wire was inspected further and determined insulation intact but wire within was not intact) and insulated separated with fingernail pressure only. Wires should not fail within typical lifetime of a vehicle. Uncertain on operation of system, but could short between two wires and/or grounding cause airbag to deploy without accident/at random causing personal injury to occupants and/or an accident because of random deployment? Date of incident is when wiring issue was discovered and pictures taken upon discovery.
Passenger presence module malfunction is intermittent. When the malfunction occurs there is a warning light plus "Service Airbag" on the instrument panel. Sometimes the light and warning go off after several minutes, sometimes stays on for days. In Virginia presence of this warning during an annual safety inspection is considered a failure. The vehicle in question is a 2010 Cadillac CTS-V with heated/cooled Recaro seats. Dealership has confirmed that the issue is the module but says the module is not available or on backorder (for years). Issue was first reported to dealer in 2018 and again in 2022 with no resolution. Estimated repair cost is in excess of $1500.
Diag: DIAGNOSIS c/s service air bag error message on display. Code DTC B0014- Driver side air bag deployment loop- high resistance. Could not get repaired. Per Dealership the part needed is "discontinued". Non- working airbags are a huge concern. I think that parts for airbags should have to be produced if a vehicle needs serviced for such a problem! The vehicle is in excellent condition overall and should last many more years but this very much needed part for safety isn't even available! That is not right!!! No accident or incident has occurred but this issue is very much a concern.
The contact owns a 2010 Cadillac Cts. The contact stated that the service air bag indicator illuminated. The vehicle was taken to dale willey automotive (2840 Iowa St, lawrence, ks 66046, (785) 727-1124) where it was diagnosed that the air bag module needed to be replaced. The vehicle was not repaired. This is a known issue and not covered under recall. Safety concern with airbag concern with airbag failure. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 114,000.
My car alarm keeps beeping for no reason when parked. As soon as I start the car, the airbag light goes on. The dashboard warning light says that my tire is flat; so, I changed all four tires, and it's still giving drastically inaccurate readings often. Sometimes it says that my tire is flat-- 0 pressure, and sometimes, it says that it has low pressure. My programmed radio stations keep deleting from memory. I took my car to a repair shop to find out what's going on, and they can't figure it out.
The contact owns a 2010 Cadillac Cts. The contact stated that the passenger seat air bag warning indicator failed to illuminate to notify the contact when the seat was occupied. The vehicle was taken to holiday Chevrolet Cadillac (543 2nd St, williamsburg, va 23185) where it was diagnosed that the seat needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.
Takata recall. My psgr airbag light stays on saying psgr airbag off. I saw where certain vehicles were recalled for this. They all have the same problem. Will my vehicle get in the recall or will there be future recalls
Takata recall - airbag passenger side mechanism is defective. Cadillac says $900 to replace, plus labor. Will not pass inspection. I can't afford replacement. Can't sell the vehicle until it's fixed.
While driving down the highway/freeway both driver and passenger side curtain air bags spontaneously deployed. I do not know as to why the air bags spontaneously deployed but I have seen other instances were this has occurred online.
Air bag warning light indicating that passenger air bag is in need of maintenance. Advised by pine belt Cadillac that there may be a malfunction and they said they cleaned the connectors. The warning code #B0014 appeared again in November indicating that the connection at the air bag had a poor connection, at which time I responded back to the dealership and was advised that I would have to replace the canister at a cost to me of $608. The service person said that the airbag system would not function unless this was corrected. The diagnostics alone were $116. This is related to safest equipment and I feel it should not be a cost to me for replcement and or repairs.
I have a 2010 Cts Cadillac; I was involved in an accident on 9/3/2013 in which I was T-bone by some running a red light my airbags did ot deploy, I have injuries from that accident that I am still dealing with. I was stopped at stop light in a 2 way left turn I was on the outside the blind side. When the light turn green a slow pulled out and made a wide turn to give the truck on my inside plenty of room the next thing I remember I was spinning in the road, over $7000 in damage to my car, I have serve nerve damage to my left hand, elbow and a torn rotator cup. This accident happen at the intersection of hwy 17 & hwy 24/258 jacksonville, nc coming home from my grand daughter 3rd birthday party.
Passenger airbag sensor light remains lit at all times. Light is supposed to go off after system check. Manual says sensors needs to be serviced or injury may occur during accident due to airbag failure. According to internet Cadillac forums, many drivers are experiencing this same problem and dealers are telling them "it is normal" or charging over $600 to replace sensor that may or may not fix problem. This is very similar to the recall for 2003-2008 Cts's for the same problem. Even older Cts's are experiencing a return of the problem and dealers won't fix them saying the problem was already fixed in the recall. How can GM say a recall was successful when it didn't fix the problem in the cars identified and newer cars are having the same problems.?
Sporadically, a "service air bag" warning comes on when engine is running. Also, in a few instances, the airbag readiness light has stayed on after completion of the brief system check which occurs when the engine is started. The dealers service department reviewed the matter and found that the history code for the passenger seat air bag "cleared codes", indicating that air bag is in working order. It recommended that if the service warning and readiness light were on frequently, the passenger seat air bag should be replaced at a cost of $912. I do not know why the dealer focused only on that one air bag. This issue sounds like the problem for which GM recently recalled certain sport utility vehicles for years including 2010, our model year. I believe it should be determined whether that recall should be extended to cover additional vehicles, including ours. Updated 04/08/14
2010 Cadillac Cts. Consumer states problem with brakes the consumer stated she began having problems with the brakes one week after purchasing the vehicle. The brakes were allegedly replaced in March 2010. Also, the driver's air bag compartment became loose and had to be repaired several times. In January 2011, the consumer became locked inside the vehicle. The problem was fixed in May 2011.
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