really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,645 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Cadillac CTS body / paint problems

body / paint problem

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2012 Cadillac CTS Owner Comments

problem #4

Jul 162012


  • 8,500 miles


The contact owns a 2012 Cadillac Cts. The contact stated that the front and rear bumpers were loose. The vehicle was taken to a dealer where it was confirmed that the vehicle was involved in a crash and needed body work prior to it being purchased by the contact. In addition, an independent mechanic diagnosed that the vehicle was missing components. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 8,500.

- Monticello, KY, USA

problem #3

Dec 132014

CTS 8-cyl

  • 11,000 miles
Front sunroof glass exploded and shattered without warning.

- Hahnville, LA, USA

problem #2

Jun 262014

CTS 6-cyl

  • 27,000 miles
As I approached a street from a store parking lot, I stepped on the brake but the car did not slow. As I saw I was not going to stop, I tried to steer the car to the right to try to avoid crossing into traffic. The steering wheel would not turn. I was going very slowly and saw the face of the driver of the car that hit me. That car hit my car twice. Once in the front left corner and then in left rear corner, as my car spun 90 degrees to the right from the first impact. Someone asked me if my car had turned off. I said I didn't know because the engine is so quiet. A responding sheriff's deputy told my husband the driver who hit me said he saw me looking at him and was sure I was going to stop. Later analysis by a Cadillac technician revealed error codes from the front wheel speed sensors. I have been told a wheel speed sensor malfunction can affect braking.

- Houston, TX, USA

problem #1

May 192012

CTS 6-cyl

  • 80 miles
The contact owns a 2012 Cadillac Cts. The contact stated that the instrument panel and the door were not properly aligned. The contact was able to erroneously place his finger between the door and the instrument panel on the driver side, with additional space remaining. When the contact placed his hand between the passenger side door and the dashboard, there was no space. The vehicle was taken to the dealer who offered no assistance and advised that there was a manufacturing flaw.the manufacturer was notified who offered no assistance and would make no restitution. The contact filed a complaint with the manufacturer. The failure mileage was 80. Updated 8/31/12 updated 09/11/2012

- Philadelphia, PA, USA

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