10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,127 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac CTS electrical problems

electrical problem

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2014 Cadillac CTS Owner Comments

problem #12

Aug 242021

CTS

  • miles

A D V E R T I S E M E N T S

ON 8/24/2021 APPROX 9:45AM I RETURNED HOME FROM THE MARKET AS I WAS PARKING MY VEHICLE (BACKING INTO A PARKING SPACE) ISHIFT MY VEHICLE CONTROL TO THE REAR POSITION AND IT LOCK UP IT WAS STUCK AND WOULD NOT RELEASE I WAS SHOCKED AND UPSET BECAUSE THE FRONT OF MY VEHICLE WAS STILL IN THE WAY OF PASSING VEHICLE SO I TUNED MY FRONT WHEELS IN AS MUCH AS I COULD BUT THAT WAS ALL I COULD DO I HAD TO KEEP MY FOOT ON THE BREAKS SO THAT MY VEHICLE WOULD NOT ROLL BACK AND SLAM INTO THE TRUCK BEHIND ME, I CALL THE DEALERSHIP FC KERBECK 100 ROUTE 73 NORTH PALMYRA N.J I TOLD THEM WHAT HAPPENED AND THAT I WAS UPSET AND DID NOT KNOW WHAT TO DO I STILL HAD MY FOOT ON THE BREAKS BECAUSE I DID'NT KNOW IF IT WAS SAFE TO TURN OFF MY VEHICLE OR WHAT AFTER I WAS DISCONNECTED I CALLED BACK AND I WAS INFORMED ON HOW TO SAFLEY SHUT DOWN MY VEHICLE. MY VEHICLE HAD TO BE TOWED TO THE DEALERSHIP I FOUND A RECALL ON THE ISSUE FROM GENERAL MOTORS JUNE 2014 SAYING THAT THE DRIVER MAY NOT BE ABLE TO SHIFT THE TRANSMISSION IN AND OUT OF GEAR DUE TO THE SHIFT CABLE NOT BEGIN SECURED AND THAT IT COULD SLIP OUT OF THE BRACKETS AND THE DRIVER WILL NOT BE ABLE TO STOP THE VEHICLE FROM ROLLING RESULTING IN A CCIDENT WHEN I MENTION THIS TO THE DEALERSHIP THEY CLAIM THAT THEY NEVER HAD ANY RECALLS ON THID SAFTEY ISSUE I PURCHASE MY VEHICLE IN 2017 SO THEY WERE WELL AWARE THAT THIS COULD BE A SAFTEY ISSUE SOME WHERE DOWN THE LINE BUT THEY FAILED TO MAKE SURE THAT THE CONSUMER WAS AWARE OF THIS ISSUE THAT THEY COULD HAVE BETTER CONTROL IF SOMETHING LIKE THIS SHOULD HAPPEN i WAS SO UP SET AND SHOCK THAT THIS HAD HAPPEN MY GEARS WERE LOCK DOWN I COULD NOT AT THAT TIME MOVE MY VEHICLE. MY IS THIS INFORMATION NOT MADE AVAILABLE TO THE CONSUMER WHEN THEY BUY THESE CARS THEN A FEW YEARS LATER WHEN IT DOES EALERSHIP BLOWS YOU OFF AND ACT AS IF YOU ARE CRAZY THIS IS A SAFTEY ISSUE THAT COULD CAUSE YOUR LIFE.

- Philadelphia, PA, USA

problem #11

Jun 022020

CTS 4-cyl

  • 94,000 miles
Cadillac cue screen cracking, creating a spider web appearance on the screen. Car was stationary in drive way all day and night. When I want to drive it the next morning the crack appeared on cue system. No one had used our touch the screen during that time. Over the next couple of days the spider web kept spreading. It's impossible to see the anything on the left side of the backup camera. Gps is difficult to read on left side.

- Sparks, NV, USA

problem #10

Nov 232019

CTS

  • 58,000 miles
While driving, the cue system became inoperable and had a delayed response to touch. The vehicle was being driven on a highway travelling approx 65 mph. I pulled over to record video of the system not responding. Additionally, there are times when I put the vehicle in reverse and the backup camera doesn't not turn on as it is supposed to.

- Austin, TX, USA

problem #9

May 012019

CTS

  • 57,978 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Cadillac Cts. The contact stated that the vehicle's cue screen, which was the main control panel for many functions in the vehicle, suddenly froze without warning. On other occasions, the screen controls for the different features would move without the contact's consent. The contact called richard karr motors (located at 900 w loop 340, waco, tx 76712, 254-633-2866) and Cadillac of arlington (located at 2001 North collins street, arlington, tx 76011, 817-461-2222) and was informed that the failures were well known; however, there was no recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 57,978.

- Wayco, TX, USA

problem #8

Apr 032018

CTS

  • 32,000 miles
The touchscreen of the cue system doesn't work.

- Memphis, TN, USA

problem #7

Mar 032015

CTS

  • 240 miles
The contact owns a 2014 Cadillac Cts. The contact stated that the windshield wipers failed. In addition, the instrument panel failed. The vehicle was taken to graham Chevrolet Cadillac (1515 w 4th St, mansfield, oh 44906) where it was diagnosed that the windshield wipers and other unknown components needed to be replaced. The vehicle was repaired, but the failure recurred several times. The manufacturer was made of the failure and offered no assistance. The failure mileage was 240. The VIN was not available.

- Mansfield, OH, USA

problem #6

Nov 202015

CTS

  • 17,243 miles

A D V E R T I S E M E N T S

2 starters failed within 17,500 miles. Second starter failed within 1,000 miles. 10/18/2015 car parked in parking lot. Would not start. Towed to dealer - diagnosed as starter (mileage 16,264). 11/20/2015 car parked in gas station. Would not start. Towed to dealer - diagnosed with same problem as 10/19/2015 - starter issue (mileage 17,243).

- Chicago, IL, USA

problem #5

Apr 172014

CTS

  • 23,962 miles
The contact owns a 2014 Cadillac Cts. The contact stated the ingintion switch had issues turning on while the vehicle was in park. The failure recurred several times. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not provided. The failure mileage was 23,962.

- Killeen, TX, USA

problem #4

Mar 062014

CTS 6-cyl

  • 100 miles
The contact owns a 2014 Cadillac Cts. The contact stated that the vehicle failed to start when the ignition switch was turned. The vehicle was taken to the dealer where the technician was unable to find a failure. The manufacturer was made aware of the failure. The failure mileage was 100. Updated 3/31/15

- Killen, TX, USA

problem #3

Jan 272015

CTS

  • 18,000 miles
The contact owns a 2014 Cadillac Cts. While driving approximately 30 mph, the vehicle stalled without warning causing the contact to crash into a curb. The contact sustained injuries that required medical attention. A police report was not filed. The vehicle was towed to the body shop. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.

- Laplata, MD, USA

problem #2

Nov 032014

CTS 6-cyl

  • miles
2014 Cadillac Cts recalled for ignition problem. Customer is dissatisfied with recall remedy..

- Byhalia, MS, USA

problem #1

Apr 272014

CTS 6-cyl

  • miles
I was driving a 2014 Cadillac Cts on 04/27/14, in fremont, ca. Vehicle configuration: 2014 Cts 3.6L rwd performance. VIN, to the best of my knowledge: 1G6as5S39E0[xxx] the incident occurred at approximately 11am. The planned travel route was as follows: Fremont Cadillac, 5939 automall pkwy, fremont, ca ||| nw on boyce road ||| N on stevenson blvd ||| interstate-880S ||| exit automall pkwy ||| fremont Cadillac. I traveled North on stevenson blvd and then headed for the onramp for interstate 880-South. When I approached the freeway onramp I noticed, all of a sudden, a delay between pedal application and power. I demonstrated this to my passenger twice over, by gently letting off the gas and applying it again... at which point the vehicle's check engine light came on, accompanied with a loss of traction control and stability control, reduced engine power, and shuddering during gear shifts. The vehicle was traveling approximately 40mph at the time. Aside from the aforementioned issues, no other problems with the vehicle were observed. I only traveled two miles before experiencing these issues. As this was a brand new car on a test drive, it obviously had very few miles on the odometer. Upon returning to the car dealership, the sales associates pulled the car back onto the sales lot, moved other new cars out of the way, and parked the car amongst other new vehicles for sale. The vehicle was most certainly not pulled into the service drive. Needless to say, this is unsettling news. I have no faith that the vehicle was properly inspected, nor do I have faith that the dealership will responsibly handle this matter. It is my recommendation that GM withdraws this vehicle from dealer inventory and performs an independent assessment of the vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Hayward, CA, USA

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