10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
22,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac CTS seat belts / air bags problems

seat belts / air bags problem

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2014 Cadillac CTS Owner Comments

problem #2

Sep 182019

CTS

  • 39,800 miles

A D V E R T I S E M E N T S

Vehicle displays 'service rear axle' 'service stabilitrak' 'park assist temporarily unavailable' 'automatic seatbelt tightening unavailable'. 4 separate and unique occurrences. Some have also included 'reduced engine power'. typically the messages come on and reduced power occurs after expressway driving, followed by stop and go city driving or traffic. Also ambient temps are over 80 degrees with each occurrence. Lastly engine bay is extremely hot after the service messages are displayed. Engine temperature gauge does not indicate overheating (displays under the halfway point of the gauge). I have 2 separate video documentations that can be uploaded to youtube. 1st occurrence resulted in cylinder head replacement under warranty. The next 3 occurrences have all happened after the warranty service. Dealership has been unable to replicate the issue after the car cools down. Cadillac customer service said a second dealership review was required even though the car was brought to the dealer with the above service messages present. Attached documents display first warranty service, and second record service messages being present. Similar tsb issued for the ats-V LF4 engine for 'service rear axle' or 'rear axle off', also the LT4 engine has a tsb for engine overheating and going into reduced power mode when the charge air cooling system is not refilled properly via vac-N-fill method. This vehicle has a similar liquid to air, charge air cooling system, requiring the same type of fill method. Full disclosure I am a General Motors employee.

- Howell, MI, USA

problem #1

Sep 272015

CTS

  • 6,000 miles
The contact owned a 2014 Cadillac Cts. While driving 21 mph over a bump in the road, the vehicle accelerated when the brake pedal was depressed. The vehicle came to a stop when it crashed into a tree. The front driver side air bag failed to deploy and the seat belt failed to restrain the contact, causing his head to make contact with the dashboard. After the crash, all the air bags deployed. A police report was filed. The contact suffered injuries to the head, neck, and knees, which required medical attention. The vehicle was destroyed. The VIN was unknown. The approximate failure mileage was 6,000.

- Glenview, IL, USA

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