This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2014-2015 CTS-V Model has a safety recall for the exact same safety problem (differential) my 2014 CTS is experiencing. Why is the V series only included in the recall when other 2014-2015 CTS's have the same issues?
The contact owns a 2014 Cadillac CTS. The contact stated that while driving at various speeds, there was a rattling noise present coming from the rear of the vehicle. The contact stated that the rear of the vehicle was very unstable and was vibrating and shaking abnormally. The contact that the rear suspension warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 68,000.
At the moment, the vehicle is releasing a strong order smells like burning oil or gasoline. It-??s coming from the rear of the vehicle. You can smell it immediately when you step out and in the car. The rear is making a loud cranking noise and starting to shake. It appears based on the information that it-??s a huge possibility it-??s my rear differential going out. It posses a threat due to the anticipation of the brakes locking and causing a serious accident to my family or other on the road. Ive taken very good care if the vehicle and done all the required maintenance on the vehicle. Went though GM motors repair shops
Rear Carrier Assembly is making grinding noise. Mechanic says that driving car could be life threatening. GM and Cadillac dealership has no parts. So car is useless. The car has 56,000 miles. There should be a recall and remedy for this Model, 2014 Cadillac 3.6L CTS. Especially when the V version of this car already has a recall. GM should be held accountable for this design flaw.
2014 Cadillac CTS rear differential with 55,000 miles started to make a wobbling noise going past 10 mph. Went to third party mechanic and was shown metal shavings coming from rear end
I was driving and it started rattling and getting very bumpy. I exited the freeway and came to a stop. The vehicle would no longer move. I had it towed to my mechanic. The right front axle broke. He replaced it and drove it around the block for a test drive. It was very loud and turning tight when the left axle broke. It has been diagnosed with a bad differential. Everyone I have spoke with at multiple Cadillac dealerships, including someone at a dealership over 30 years, have said they never seen this type of problem and especially on such a newer vehicle with only 84,000 miles. It was a very dangerous situation and if it never happens why did it happen to mine? I-??m thinking something is faulty in the differential etc.
The contact owns a 2014 Cadillac CTS. The contact stated while driving approximately 10-15 MPH, there was an abnormal whining sound detected coming from the rear axle. The contact called the local dealer and inquired about an estimate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 50,000.
Our mechanic told us that the differential is making a grinding sound and he add differential fluid, but said the problem would only get worse. The car only has 62k miles on it and it is VERY EXPENSIVE to have the differential replace/repaired. I feel that this is a defect of the car and should be recalled by Cadillac to have the differential replaced. For the differential to go bad at 60k miles is unacceptable and is terrible reliability.
My rear differential sys is making a loud grinning noise, I contacted Cadillac customer service 04/28/20, to see if it under recall status and I was advised it was not. I have researched that this is a very common problem for the 2014 Cts. I have 98139 on my Cadillac and I don't think I should have problems like this. That loud grinning and whining sound is very annoying and embarrassing. I thought it was my brakes at first however I took it to a mechanic and was advised my rear differential system is causing the winning and grinning sound.
Front lower control arm bushing failure of all subframe bushings. To include driver and passenger sides totaling 4 bushing failures. Failures perpetuate excessive movement of the lower control arms. Results: Unsolveable misalignment, in extreme situations allowing movement of the wheel camber +/- approximately 1" at speeds exceeding 25mph causing great safety risk.
When I turn the wheels left or right either going forward or backward, there is a hitting noise that feels like the front tires will come out of the accel and this happen while in motion on city streets, it would be more dangerous if it is on high way
The contact owns a 2014 Cadillac Cts. While driving 60 mph, the steering became difficult to maneuver and the passenger side of the vehicle dropped downward without warning. In addition the windshield fractured. The vehicle was taken to the dealer where it was diagnosed that the rear passenger side struts fractured and needed to be replaced along with the windshield. The manufacturer was notified of the failure. The failure mileage was 6,000. Updated 05/10/17
A D V E R T I S E M E N T S
- Erie, PA, USA