5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,122 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Cadillac CTS drivetrain problems

drivetrain problem

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2016 Cadillac CTS Owner Comments

problem #9

Dec 042023

CTS

  • miles

A D V E R T I S E M E N T S

Rear differential failed @ 44,600 miles. Dealer said car was unsafe to drive. Dealer unable to obtain replacement after 30 days. Internet search shows this to be a known issue.

- Dixon, IL, USA

problem #8

Jan 312022

CTS

  • miles
Torque converter shudders and jerks abruptly. There-??s trouble slowing down at times and it has a difficult time shifting up or shifting down i gears.

- Orlando, FL, USA

problem #7

Jun 162022

CTS

  • miles
I have 2 complaints. #1 The transmission shifts extremely hard in and out of gear 1. This issue a known issue, but GM has no resolution. There is a bulletin. The problem is, my car is no shifting poorly in all gears and causing a serious safety issue at all speeds and gears. It won't go into gear causing safety concerns. I have reported the transmission issue multiple times while under warranty and it is now worse outside of warranty! #2 Adaptive cruise has also been reported multiple times and I have paid to get both front sensors replaced. Only to have the issue continue. The dash will show a car is in the path, but there is a 2-3 second delay before car starts to slow down. Often brakes do not engage and the alarms just go off. I have driven a loaner car of similar years and they do not operate the same. This car is an outlier.

- Bensalem, PA, USA

problem #6

Apr 012022

CTS

  • miles

A D V E R T I S E M E N T S

The component that failed on my vehicle is the rear differential. My safety was put at risk by my vehicle hesitating on the highway where I lost speed and was almost rear ended. At that point I had to pull over onto a shoulder with grass to wait on the side of the highway for a tow. My vehicle has been with the dealer for the past 2 months. No warning lights or signals.

- Shelton, CT, USA

problem #5

Apr 012022

CTS

  • miles
The component that failed was the rear differential. I had to pull over on a grassy area on the merrit parkway which put my safety at risk. The component has been inspected by the dealer. No warning lamps appeared. I heard a whining sound and a grinding noise.

- Shelton, CT, USA

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problem #4

Jul 112021

CTS

  • miles
A known issue. -??Clutch slow to fill-?? is a defect of the 8 speed transmission that causes the vehicle to violently buck and surge at low speeds and is dangerous as it makes it unreliable when driving at low speeds since it can randomly lunge forward dangerously. Dealership replaced transmission valve body under warranty and flushed transmission twice but problem remains. Dealership claims it can be fixed with an -??update-?? but tried to charge over $300 for the -??update-?? when it is a defect that should have been fixed under warranty for free or have a recall.

- Chapel Hill , NC, USA

problem #3

Nov 072020

CTS

  • 30,000 miles

A D V E R T I S E M E N T S

When I accelerated the transmission felt like it got stuck and continued to rev when I attempted to accelerate and felt like I was not moving. RPM continued to go up but no power. Other times a vig bump is felt when I take foot off gas for a koment and when I place it back on to accelerate the big bump is felt. Have taken it to Cadillac sevice twice and both times transmission was reprogrammed but it did not dix the problem.

- Oxnard, CA, USA

problem #2

Sep 242019

CTS

  • 115,000 miles
Car has just passed the warranty. Put the car in the shop for an oil change, when I got it back I could hear a yang yang noise like I had a bad tire, in the mean time on star sent a notice that the something was wrong with the brakes and stability control. The noise could be heard at any speed. So now I have to spend $4000 for car repairs for a car not quite 3 years old? need a break, discount or something. I'm still making payments on this car.

- Petersburg, VA, USA

problem #1

Aug 072016

CTS

  • 100 miles
The contact owns a 2016 Cadillac Cts. While driving at a low rate of speed or stopping, the vehicle made a clanking sound and jerked with a loud noise. While shifting gears automatically, a loud wind noise could be heard through the door jams of the front driver and passenger side doors. Also, the instrument panel lights would fade in and out without warning, the outside temperature display was incorrect, and a tapping noise could be heard coming from the engine. The vehicle was taken to rydell Chevrolet Buick GMC Cadillac of grand forks (located at 2700 S Washington St., grand forks, nd 58201 (701) 772-7211), but the failures could not be duplicated. The front driver and passenger doors have been repaired several times, but the failure recurred. The manufacturer was notified of the issues and referred the contact to NHTSA. The failure mileage was approximately 100.

- North Dakota, NC, USA

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