really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Cadillac Escalade accessories - interior problems

accessories - interior problem

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2000 Cadillac Escalade Owner Comments

problem #1

Jan 062004

Escalade 4WD

  • Automatic transmission
  • miles


While driving my Cadillac Escalade (yr. 2000) to a business meeting the heated driver seat was on and burned through the leather and burned me as well. I had to do an emergency pull off on the shoulder of the road in order to avoid getting burned severely. I almost wrecked my vehicle into oncoming traffic because the heat was so intense that I had to lift by bottom off the seat while driving approximately 35-45 miles per hour. I took my vehicle directly to the dealership to have it looked at and they stated that they have never seen a heated seat get that hot before on any vehicle type. The service department explained that the cause was a short in the heater but a short is supposed to automatically turn of the heater. They estimated the heater got up to 140-150 degrees in order for it to burn the leather seat. I contacted Cadillac to see if there was a recall on the seat and they stated they had no recalls on 2000 Cadillac Escalades for the heated seats. I simply requested for them to cover the cost of replacing the seat but they stated that my warranty and contract did not cover that type of malfunction. Now I am afraid for any of all the other heated seats (passenger and back seats) to be turned on.

- South Bend, IN, USA

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