This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective equipment. Ignition switch broke. Aaa sent locksmith. Locksmith said he has changed approx. 14 of these in last 1 and 1/2 weeks. Brass part and spring break off leaving ignition dead/unable to start or move vehicle. I was fortunate this happened in my driveway and not out on the road. $347 later and it can happen again at any time. Before locksmith showed up Cadillac wanted to disconnect transmission and drop drive shaft place on flatbed to Transport to dealership. What would that have cost me? consumers should not be held hostage with this poor quality part.
- West Long Branch, NJ, USA
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- West Long Branch, NJ, USA