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Cadillac TSB #010089010J
2008 Cadillac SRX
Affected Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
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