This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My name is[xxx] and I represent[xxx] and her family. She leased a Cadillac Srx on July 6, 2010. On December 4, 2010 the side air bag deployed injuring the driver without an accident. The insurance determined it was a manufacturer defect. To date, the manufacturer is refusing to repair. A recall for the 2011 Srx was released today. It is obvious their is defective engineering in the air bag system. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Ca, CA, USA
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- Ca, CA, USA