2010 Cadillac SRX transmission NHTSA complaints: Power Train:Automatic Transmission

NHTSA — Power Train: Automatic Transmission Problems


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,683 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX transmission problems

transmission problem

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2010 Cadillac SRX Owner Comments

problem #3

Jun 102010


  • Automatic transmission
  • miles


2010 Cadillac Srx. Consumer states while vehicle was in park, it rolled back and hit another vehicle the consumer stated he read where a recall had been issued for the problem he experienced. The recall stated the shifter may inaccurately indicate the transmission is in park, when it is not, allowing the vehicle to roll away and cause a possible crash. The consumer referenced recall # 11V595000.

- Spotsylvania, VA, USA

problem #2

Aug 142010


  • 8,549 miles
On two separate occasions the first on May 21, the second on August 14, while driving my 8 month old 2010 Cadillac Srx with 8549 miles on it at speed, dashboard lights go crazy, I get a stabilitrak warning and the car automatically shifts into neutral. The only way to get into a gear to drive is to turn off the car let it sit for at least 90 seconds then re start and go. First trip to the dealership they could see what happened but not why it happened. They took things apart and put things together hoping to catch a loose fitting. Second tow to the shop, August 14th, the car is still there as of 9/1. I am told that a part is needed and that part is on back order and won't be in for another 2 weeks or so. Part needed is transmission control module.

- Burke, VA, USA

problem #1

Jul 272010


  • 2,500 miles
Automatic transmission on the 2010 Cadillac Srx performance trim sticks in low gear when trying to accelerate, leading to inability to safely merge onto the freeway or expressway. Once stuck, the only way to 'unstick' is to bring the car to a complete stop (0 mph), when the transmission shifts down and seems to 'reset' itself. Merging onto oncoming traffic at higher speeds is consequently made unsafe due to the fact that the car cannot speed up reasonably and is restricted in terms of the maximum speed it can achieve on the 'stuck gear'. issue seems to replicate consistently and has been seen mostly during the first few minutes of driving the vehicle after it cools down. The automatic transmission that usually shifts B/w 2000 - 2500 RPM goes as high as 6000 RPM without budging from the 'stuck' gear.

- Santa Clara, CA, USA

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