This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chrysler 300. The vehicle has Continental tires. The contact noticed that all four tires had abnormal flat spots, as if they were out of round. He took the vehicle to the dealer and had the tires replaced with an identical set. The tires were also rotated. Shortly after the repair, he took the vehicle back to the dealer and had the two front tires replaced along with a wheel alignment. A technician from the dealer added that the tires were manufactured defectively. The contact still has possession of two of the tires. The manufacturer did not assist. The failure mileage was 18,567 and current mileage is 26,000. Updated 03/17/09. The steering rack and pinion was loose and had to be replaced. Updated 03/18/09.
My Chrysler 300 has 7000 miles on it and has been to the shop 3 times for a front end alignment problem, car pulls to the right shop says it is supposed to follow the crown in the road ( I was born at night but not last night ) come on Chrysler you can come up with a better excuse than that. This is a recall problem they should be forced to fix this. All dealers are being told to use this excuse, about the car is supposed to follow the crown or it is a heck of a coincedence that this complaint keeps coming up.
- Destin, FL, USA
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- Chesnut Ridge, NY, USA