This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Speed sensor and sensor wheel hub have been replaced on two wheels to reactivate ABS and speed control that failed. Equipment error message appeared on my display screen informing me of the failure. Car was moving when the message appeared.
The contact owns a 2013 Chrysler 300. While passing another vehicle on the highway at approximately 80 mph, the vehicle accelerated to over 105 mph. The contact had to apply extreme force to the brake pedal to slow the vehicle down. The vehicle was slowed down and driven to the side of the road. The vehicle was then turned off and restarted. The vehicle remained parked due to the failure. The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 42,000.
The contact's father owns a 2013 Chrysler 300. The contact stated that while her father was driving, he heard a loud noise but could not determine the location when suddenly the vehicle accelerated without warning. The contact's father then depressed the brake pedal but the vehicle failed to stop. The contact also stated that the steering wheel locked and the seat belts failed to retract. As a result, the contact's father could not gain control of the vehicle and crashed into three other parked vehicle's. no warning lights illuminated. The air bags failed to deploy. The contact's mother was on the passenger side and sustained injury to her legs and the chest. Medical attention was required. A police report was filed. The vehicle was towed to an independent mechanic but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The contact stated that the front end was damaged. The contact stated that she received a recall notification letter of NHTSA campaign number: 16V240000 (power train). A local dealer was not notified. The manufacturer was not notified of the failure. The failure mileage was unavailable....updated 08/07/17
The contact owns a 2013 Chrysler 300. While driving 50 mph, there was a loud noise and the vehicle shift lever independently moved from drive into neutral. The contact was able to place the vehicle back in drive. The contact stated that the failure was intermittent. The contact also stated that the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was towed to the dealer to be diagnosed. The contact was informed that there was a loose terminal on the battery and alternator. The vehicle was repaired; however, the failure recurred. The vehicle was included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Updated 10/13/16
In October 2015 I was driving driving my 2013 Chrysler 300 V6 AWD (with 25,000 miles) on a two lane highway (cruise control was on) when I decided to pass a semi-truck that was traveling well below the speed limit. When I accelerated to wide open throttle (wot) to pass the truck I moved into the opposite lane and saw a car in the distance. I changed my mind, released the gas pedal, and applied the brakes; however, the engine continued to produce full power (appx 4,500-5,000 RPM) for another 4-5 seconds. I applied the brakes fully and was able to slow the car and safely get back to the right lane. I notified the dealer of the incident during a service visit and his response was that the throttle is drive by wire and there is no cable that can get stuck. His solution was to check the floor mat and make sure it was on the pedal and if it happens again to bring the car in and they will check it out. I removed the floor mat after the incident (currently in the trunk) and did not have another issue. However, my wife was driving the car on Monday December 21, 2015 and told me a very similar story (went to full throttle for 1-2 seconds and when she released the pedal it continued to accelerate). I already have an appointment for Saturday with the local dealership for routine maintenance and will report the issue during the visit.
I received a notice that my 2013 Chrysler 300 was under a recall for alternator issues. I already had noticed that my vehicle warning lights had flashed the alternator with the lightning bolt twice recently. Then my cruise went out, ABS service light came on and stayed on and my traction control light came on and stayed on. The days after I reviewed the recall notice I schedule an appointment to have my car services at [xxx] in savannah ga, off abercorn St. When the service person took my car I identified the issues and he said that he will check it over to include checking the wheel sensors. Noting the wheel sensors specifically, made me a bit suspicious. Later he called me and stated that a wheel sensor went bad and it was not relational to the recall notice. He said he has the part and it would be $187 to fix it. I stated that the notice states that the wheel sensor could be impacted. He said, no sir it reads the module not the sensor and they are not close to each other. I find this technicality not fair to the consumer and I feel that this should be included in the recall. My car has 39K miles on it, is serviced regularly and has never had an issue. I find it hard to believe that the cruise, ABS, and traction control going out at the same time has nothing to do with the recall. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I entered the intersection cars were in front of me. I slightly touched my brakes and the car stalled and didn't and wouldn't get speed of exhaustion. A car came speeding the opposite direction and collided into the rear of vehicle. I contacted Chrysler recall center and they refused to take the car back or forward the call to upper management. I spoke with drake DM1915 this morning that wasn't helpful or sentimental to the issues. Very arrogant and unconcerned. I had another encounter in the snow on 02/23/2015 where I had to leave my car in my work parking lot because my brakes would not traction the road and made a noise. I'm afraid to continue drive this vehicle.
The forward collision warning (fcw) does not work. Info I have received is that fcw was part of the adaptive cruise control (acc) and only works as part of that system. The Chrysler manual does not say that the acc has to be on for fcw to work. Fcw is a completely different topic from acc in the manual. Fcw is supposed to work when you come up behind a car even without the acc on. In my car the fcw activates at times when the acc is off and it picks up something on the right such as a car in front of me turning right onto another road. Other manufactures such as Ford and Hyundai have fcw that works without the acc on. While not relieving the driver from needing to brake, fcw is a safety feature I paid for, and I want it to work. I have made several trips to two different dealers to try to get the fcw fixed with no success.
The contact owns a 2013 Chrysler 300. The contact stated that while driving 5 mph, the vehicle accelerated independently. The contact also stated that the brakes and the cruise control button failed to stop the vehicle. The vehicle was shifted into neutral in order for the vehicle to come to a stop. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 540.
Attempt was made to accelerate from 65 mph, to pass another vehicle. The accelerator was depressed and the engine immediately slowed, resulting in the vehicle's speed being reduced and causing potential harm from approaching vehicular traffic. There was no way to resume speed until several seconds passed and a slow acceleration was then possible.
While driving, the car's gas pedal becomes unresponsive. You can not accelerate. In multiple incidences, I have been nearly hit on the freeway due to my abrupt loss of acceleration. The car was taken to the dealership where they had the car for 2 days and informed me that the car was fine. In the final incident, I was going 75 in heavy traffic when the car began to lose speed. I could not accelerate or get the car to go. The car's check engine light came on, and the car had to be towed 70 miles to my home because it is unsafe to drive. It has been 5 days and still have not heard from Chrysler.
A D V E R T I S E M E N T S
- Wilmington, IL, USA