8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,514 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Chrysler Pacifica Hybrid body / paint problems

body / paint problem

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2018 Chrysler Pacifica Hybrid Owner Comments

problem #2

Dec 102018

Pacifica Hybrid

  • 2,000 miles

A D V E R T I S E M E N T S

Gas door opens via a pushbutton. Push the botton, and it checks for pressure in the system, then releases door. When closed, and the starter activated, door re-opens. Must exit vehicle to re-close. It stays shut until next opened with button. Close door, hit starter, door re-opens. Does not reopen until next opened with button. Dealer, fca field tech unable to fix, 45 days in shop. Vehicle stationary at each occurrence.PCM, BCM, other components replaced, wiring harness inspected; see attached. Issue noted on December road trip, taken to dealer once home. Placed in shop 8 or 9 January 2019. Gas door release described and problem is described in attached document.

- Johnson City, TN, USA

problem #1

Sep 212018

Pacifica Hybrid 6-cyl

  • 5,029 miles
While on traffic 20-30 miles just after the 34miles battery charged ran out and when the car switched to engine mode the car stalled in the middle of the I80 highway. Followed on screen instruction to re start the engine and started after a minute or two and ran at a speed below 30miles per hour to a carpark. Amber engine lighted up and burning smell. I left and charged it in the carpark and managed to go home normally while using battery charge. Went to the dealership and said that its an ongoing issue and that catalytic converter is broken and could take a while as it is on back order. So I am on rental now but don't know when will the car be fixed.

- Rocklin, CA, USA

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