This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
-vehicle operated normally, however rough idle at low speeds was noticed in June 2013. -check engine light came on shortly after, however would go out after a couple of driving cycles. -on July 14, 2013 while driving on the highway, the engine suddenly lost power and speed was reduced. -check engine light illuminated and has stayed on ever since. -took the vehicle to the local Chrysler dealership for diagnostics. Cylinder misfire code was the reason for the check engine light. -it has been diagnosed that the cylinder head needs to be replaced due to manufacturer's defect. -dealership and Chrysler have admitted that this is a known issue and a more robust cylinder head has been engineered to replace the faulty ones. -Chrysler has however refused to cover the replacement under the 5yr/100,000 mile powertrain warranty.
Check engine light is on and I tested it with my car and it showed 2 codes P0792 (intermediate shaft speed sensor a circuit range/performance) and P0734 (gear 4 incorrect ratio). We have also been told that the brakes need replacing and it only has 47,668 miles on the vehicle.
The contact owns a 2011 Chrysler Town and country. The contact stated that while driving approximately 25 mph, the brakes were not engaging properly. The vehicle was taken to the dealer for diagnosis. The technician stated that the brakes would have to be replaced. Additionally, while the contact was accelerating, the vehicle became hesitant. The technician stated that the engine head would have to be replaced because it was installed incorrectly when manufactured. The part for replacement was on backorder. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 17,000.
The contact owns a 2011 Chrysler Town and country touring van. The contact stated that while driving 25 mph uphill, the vehicle stalled and rolled downhill in reverse. The contact took the vehicle to a dealer for an diagnostic test. The dealer could not find a defect with the vehicle. The contact did not call the manufacturer. The failure mileage was 37,000.
I was cleaning my windshield on the van when the engine suddenly started (within the closed garage). Apparently the automatic-start function was triggered when the key-fob remote in my pants pocket was inadvertently activated when I leaned against the car. This is very scary! if I had been leaning against something inside the house, would my car have been running all night in a closed garage attached to my house?. I have often accidentally triggered other functions (such as door opening, door lock, etc.) when working around the house, but automatically starting the engine is especially troubling! I believe there should be a separate interlock safety button located on the side of the remote key fob so an accidental engine start would be much less likely.
A D V E R T I S E M E N T S
- Pembina, ND, USA