This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler Town and country. The contact received NHTSA campaign number: 14V234000 (electrical system). The contact received the initial recall notice in may of 2015 but the part was unavailable. The contact stated that a follow up notice was received in December of 2015 but the part continued to be unavailable. The contact had not experienced a failure. The manufacturer was made aware of the issue.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part was not available for the repair. As an interim repair, the dealer disconnected the rear quarter vent window switch. The dealer did not give a specific date for when the part would become available. The manufacturer was notified. The contact had not experienced a failure. Updated 04/06/15
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time the recall repair. The manufacturer was made aware of the issue. The VIN was not provided. The contact had not experienced a failure.
My gas gauge indicated I had more than 1/4 tank full. Instead, it was empty, and I ran out of gas in the middle of the freeway, in the middle of detroit's worst snow storm in 40 years, with a toddler in the back seat. I subsequently filled my car after waiting in freezing cold until an officer pulled over and helped me, and my gas gauge went to completely empty even though I then filled my tank. It stayed at empty for a day until suddenly moving to 3/4 full, and hasn't budged since. I have no idea now how much gas my tank actually has. Despite the snow storm on Sunday when the incident occurred, the temps were not anything extraordinarily cold for a midwest winter, and regardless of temp, the gas gauge should always work. Had I not had my cell phone, or had I been in a more remote area, or had it been dark at night and I was in a dangerous area, the toddler and I could have been in real physical danger. The potential disaster that could have ensued makes me shudder. This is entirely unacceptable. Please look into this for other Town and country minivans.
Blind spot monitoring stays on constantly and chiming constantly. Unable to turn off and are very distracting to driver. Costly repair to turn off and/or repair (>$2,000 to repair).
- Grand Blanc, MI, USA
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The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
I was first made aware of the recall on the rear quarter vent window switch, 14V-234000, in late fall of 2014. But Chrysler made it clear immediately that they did not have the parts available to make the repair. Then at the beginning of the year I received another letter making it seem as if the part is now available and I can get this safety issue resolved. Well, I have called my dealership (adamson motors in rochester, mn) twice with no luck. The first time they said the part was still on back order. The second time they said parts are trickling in and they will take my information and put my name on a part when they get one in for me. That was over a week ago, still waiting. I know someone else with the same vehicle that went to the same dealership the week prior to when I called the second time (in between my phone calls)and got the same recall part replaced. Why are some people being treated differently" what gives"
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign id number: 14V234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received a notice for NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Mailout 04/14/15
Blind spot monitoring system illuminates constantly. System has failed and can not detect vehicles in the blind spot. Unable to turn off system unless paying for costly repair. Lights and chimes are distracting to the driver and could result in unnecessary avoidance maneuvers.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Djr
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received a recall notice for NHTSA campaign number: 14V234000 (electrical system); however, the parts were not available to repair the vehicle. The dealer was unable to provide and estimated date for when the parts would become available. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign id number: 14V234000 (electrical system) and stated that the parts were not available for months. The dealer did not provide a specific date when the parts would become available to repair the vehicle. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2012 Chrysler Town and country. The contact stated that NHTSA campaign number: 14V234000 (electrical system) had exceeded a reasonable amount of time for repair. The dealer stated the parts needed were not available for repair. The manufacturer was not made aware of the dealer. The contact had not experienced the failure. Updated 5/12/14 updated 03/17/15
The contact owns a 2012 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 3/13/15 updated 10/8/2015
Just received (1-2015) my second notice for rear quarter vent window switch recall. As I did when the first noticed arrived (7-2014) I called my local dealer and no parts are available and they do not have a date when the parts will be available. From what I see on the recall this issue could cause a fire which is probably not good as the van is parked in our garage when home. Parking outside is not very convenient or logical as we are seeing temps falling into the single digits again and more snow on the way. Don't know where else to turn for help with this issue. I am sure I am not the only owner wondering what is going on with this issue. Any help would be appreciated.
The contact owns a 2012 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V234000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 03/04/15 the consumer stated the recall was completed on 1/15/15. Updated 06/15/2015
A D V E R T I S E M E N T S
- Lima, OH, USA