This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1996 Dodge Caravan. While driving in inclement weather conditions, water, or with the air conditioner activated, the vehicle temporarily loses control. The contact took the vehicle to the dealer and they stated that the serpentine belt slipped off. No warning lights illuminated at the time of the failure. The vehicle was repaired approximately five times, however, the failures recurred two months later. The manufacturer was unable to provide assistance. The speed was unknown. The failure mileage was 119,000 and current mileage was 135,000. Updated 01-23-08. The dealer stated upper radiator loose, loose clamps, front brake pads, belt tensioner, oxygen sensor, and alternator bracket. Updated 01/23/08
The problem is with the serpentine belt. It can slip off. When it does, you power steering goes (safety) and your car can overheat within minutes. You are stranded. Putting the belt yourself is not easy, even with the diagram (thank goodness they have the diagram under the hood for other mechanics, do it yourselfers) there is a service bulletin, but not a recall. I think they put on a bracket which will help keep the belt on track in case of wet weather.
I want to get your advice about my Caravan. Even though I replaced thermostat several months ago, I experienced same problem recently that I have been suffering for a long time. Caravan loses power while running, I mean that engine is running but very unstable and going to stop if deeply press gas pedal. Once I lose power, it is difficult to drive because of insufficient power. But if I wait until engine cool down (typically an hour or so), it recovers to normal condition. Even though I checked it at the Chrysler dealer, they do not know exactly what would be the reason. Only what they can do is based on the computer diagnosis from multiple misfire. When it was checked several months ago, they said that there is nothing wrong in the fuel pump and replaced thermostat. But some people, who work at a garage, told me that there is a possibility that the fuel pump is not normal. The fuel pump problem may not be monitored by computer diagnosis. This problem persists even though I replaced a lot of parts; spark plug cable, (not spark plug because it is less than 20000 mile after replaced), rotor, rotor cap, fuel filter and air filter. If these parts are replaced and there is still same problem, we need to suspect fuel pump. He told me to pay attention to the sound that can be heard when we put the key to the ignition position when starting engine. It is possible to hear fuel pumping sound for about one second even though the engine is not running if turn the key to ignition position. And he told me to pay attention to this sound again when my car loses the power. If this sound is not heard, he said that it is definitely due to the fuel pump defect when the power is not sufficient and need to replace fuel pump. Do you agree with his suggestion. Until his assumption is proved, it may be a waste of money if simply replace fuel pump which is quite expensive.
- State College, PA, USA
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Right after I bought the van at 33,000 miles the bumper paint started peeling away and the paint on top of the back truck door, it's terrible and looks like hell. I don't think it's fair that I have to pay for it to be repaired! I have a warranty and they say it won't cover, I have heard Dodge has had a recall on some years of paint peeling
Block was damaged and repaired during manufacturing process. The repair broke and manufacturer refuses to fix- states out of warranty block was leaking fluid - repair shop states repair work had to be done during manufacturing.
Front brake rotors are prematurely wearing away, rotors have warped, and have been replaced four times already.. consumer states rotors wear causing vibration and pulsation when stopping, also belt drive and tensioner belt were repalced, and the engine light was on.
Vehicle experienced several engine related problems: The timing belt cover was cracked, water pump needed to be replaced, a head gasket leak, an oil leak around the oil pressure gauge, and the vehicle is experiencing stalling.
Vehicle experienced failure of the recall component (engine radiator fan) prior to notification resulting in the vehicle overheating, consumer is requesting reimbursement.
A D V E R T I S E M E N T S
- Cokeysville, MD, USA