This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Strut towers have rusted through. Why is such a critical area only good for 9 years" is vehicle now in an unsafe condition" will Chrysler pay for repairs. They should!
On 1999 and possibly 2000, or other models, Dodge Caravan/Grand Caravan the top of the drivers side & possibly passengers side 'strut tower' rusts out. Most body shops avoid messing with this due to liability issues.
The contact owns a 1999 Dodge Caravan. The driver's side strut tower was rusted, and the mechanic and the body repair shop stated that the failure was common for this type of vehicle. Diamler-chrylser stated that the warranty expired, and the repair would be at cost to the contact. The current and failure mileage were 67000.
The contact stated while getting an oil change he was informed that the driver's side strut tower support was rusted and cracked. The manufacturer offered no free remedy. No repairs have been performed. Updated 01/11/06.
- North Webster, IN, USA
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The contact owns a 1999 Dodge Caravan and the strut towers rusted out on the top in the engine compartment. He noticed this at the beginning of the year when he had the engine cleaned. The contact talked to Chrysler, and they said they would not help him because the corrosion warranty expired. The consumer felt this was a safety issue. Chrysler came out with a kit to fix this problem.
Strut towers rusting. Caller had oil changed, and the attendant told him that strut towers were rusted. Dealer said they have not seen anything like that. Manufacturer will offer no help.
Complaint received via E-mail. I discovered that my Dodge Caravan, 1999 driver's side strut tower rusted significantly, and may possibly break. This could lead to a potentially serious problem later. I think that this probably was due to defective material used by a Chrysler supplier. Chrysler should consider this a serious issue, and at least warn people who have their cars, or pay for the repairs/replacement of the strut towers. The tower was not replaced. Two estimates were quoted at over $1000.
A D V E R T I S E M E N T S
- Atlanta, MI, USA