This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The radio screen is delaminating (Common problem with many Dodge owners). The screen can no longer be controlled to use hands free phone which is critical for my job and soon to be a new law in Michigan. Radio "ghost dials" different stations. Cannot control the climate control etc. Car is out of warranty, but I believe should be repaired at no cost because I have read many complaints about the same problem. I also saw websites like Top Class Actions and ClassAction.org that were inquiring information about similar issues on several Chrysler products from I believe 2017 - 2020? This does become a safety issue and wanted you to be aware of this. Our problem started in early 2022 and has continued to get worse.
The control touch screen has delaminated. The radio and the vehicle operation functions will not work most of the time. The screen is also apparently sensing input and randomly initiates functions so it beeps, changes stations, adjusts heating/cooling, etc. This is very distracting and I'm concerned that at some point all of these functions will become inaccessible. The car has 5,000 miles, is barely over 3 years old and neither the dealership nor Chrysler will take responsibility. I see this issue is very common. The cost of the radio is over $2,000 and Chrysler will not confirm if the replacement is the same version that came with the car - if so, should I expect to pay another $2,000 in 3 years"!"
The screen cover separates from the touch screen on the radio. This makes the radio not function but more importantly other vehicle operational features are inaccessible. Apparently the screen feels random touches so even when I power it down it turns itself back on constantly beeping changinging stations, adjusting the heating/cooling controls, the clock etc. This is very distracting to a driver and I did nothing unusual to this device. I contacted the dealership and just the screen alone is over $1000. Before I pay this I wonder if anyone else has had similar issues or if its been previously addressed.
Experiencing delamination of UConnect touchscreen on my 18 Dodge Charger. This is causing a bubble to form under the screen. This causes -€œ ghost touches-€ to the screen. This causes quite a bit of distraction while driving as the the system will register touches on its own and go into the various controls that are controlled through the touch screen such and radio, hands free calling, navigation and the various performance -€œtunes-€, traction controls and other performance monitors that are controlled through the touch screen. Through my research I see that this is a common issue that affects Dodge, Jeep, Chrysler vehicles. Dodge has advised me that they will not repair this issue outside of the 3 year warranty. Another issue I have found in my research is that as the gel that is between the screen and monitor delaminates it-€™s oozes out the bottom of the screen potentially affecting or damaging other electronic components below it.
I have a Dodge 2018 Charger, recently I am seeing the Uconnect touchsceen began delaminating and the buttons are being ghost pushed randomly, Sometime the clock setting pops up and suddenly the volume goes to 100% and sometimes it randomly does SOS dial or dial's someone else, this is a safety hazard on driver's attention as when you are driving down a freeway it freaks you out if the volume suddenly rises to 100% for the music or it randomly dials something when you are on a emergency call maybe and wont let you talk while on 911 call, Clearly this issue is seen on all models after 2017 (Details can be found on the internet). A lot of accident's can happen because of this as the driver is taken in awe by suden changes in the cabin.
- San Diego, CA, USA
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The touch screen will intermittently ask me if I want to change the clock settings and beep. It will keep beeping until I select the X on the touchscreen. Then when I touch the X the same message will pop up again and the beeping will continue. It will continue doing this until I shut the car off and then may or may not be present again when I start the car back up. It is random when this issue starts. Sometimes right when I start the car up and sometimes when I am already traveling down the highway. This is very distracting while I am trying to drive since it is beeping and I have to keep taking my eyes off the road to get rid of it. The screen is also useless for navigation or anything else while this is going on. It happens on a fairly consistent basis (about every other time I drive the car. Dodge seems uninterested in helping with the issue unless I pay thousands to get the radio replaced.
Video display began prompting me to set my clock settings (Daylight Savings time). This occurred WHILE I WAS DRIVING! Pressing any or all buttons had no effect. I had to turn the radio off, which meant I could no longer take hands free phone calls. This is a serious safety issue. I have found forums where this issue has been discussed. See https://www.jeepgarage.org/threads/uconnect-issues.229602/#post-2021329920. Now, my key fobs are acting up. Perhaps releated? Could not start my car or unlock remotely. When I used the key, the panic alarm began going off. I could only turn it off by using my second key fob, which is also acting up. I've had issues with the back-up camera not turning on as well. Or the radio not working. There is major issues with the electrical/display panel on these cars and trucks! It seems intermitant, but the clock display issue has been pretty consistent, though off and on. I have a video of the issue if you want it. I will attach an image.
I viewed the recalls and it-€™s still having the same issues like it-€™s never been fixed, first off when I start the car it has a foul gas odor and the dealership said it was okay but I-€™m more than positive it-€™s an exhaust leak, also when I first got the car the heated seats wouldn-€™t turn off because of the radio malfunction I-€™ve actually took it to where I bought the car(John Gibson Autosales) to get it fixed but all they did was inserted a new radio screen for me and it made my problems even worse I asked them to fix it and they said I-€™d have to pay for any other work they did in the car.. It-€™s having multiple electrical issues and in my opinion I don-€™t believe the car is safe to drive at all with the heated seats turning on by themselves and having no control over it.
The touchscreen is delaminating and causing ghost touches which then causes a message to keep popping up asking: Do you want to adjust your clock settings? This message comes with a beeping noise and does not go away. It is very annoying and interferes with listening to music or even trying to touch anything on the screen. Sometimes I cant even adjust climate settings.
The 8.4 u connect is delaminating and continue, s to beep and ask do you want to reset the clock. It has become distracting also other functions of the 8.4 u connect do not respond
U-Connect Bluetooth Radio changes stations on its own radio makes awful beeping sounds display asking do i want to adjust Clock Settings sometimes back up camera disables itself
The Uconnect 8.4 LCD screen is delaminating which is causing severe ghost touch issues. When using navigation, the map starts shaking to the point of distraction. You can't turn off the screen because the ghost-click turns it back on. We have to keep it on the phone favorites screen without favorite numbers saved so it can't ghost click anything. Dodge and Uconnect are refusing to pay for replacement screen because the warranty is expired, even though the issue was documented before the warranty expired. We did not feel comfortable going to the dealership for service before warranty expired because of COVID.
2018 Dodge Charger with only 6900 miles. Issue began in fall 2020 at about 6700 miles, shortly after the 3 year bumper to bumper warranty ended. U-CONNECT 8.4 System malfunctions as often as twice per second and perhaps 30 times per minute, causing unsafe distractions (multiple beeps) and possibly more. Sometimes it is the radio switching channels, with an annoying beep each time. Sometimes it is a clock setting display which pops up with a beep asking "Do you want to change clock settings?" When these thing happen, other electronics act up - map and navigation goes crazy, phone bluetooth interface goes crazy. When U-Connect is acting up badly, the rearview backup camera sometimes does not work when transmission is shifted into reverse. The U-Connect can be used to adjust drive-train performance thus representing the possibility of an additional safety hazard. Disconnecting the battery and reconnecting it seems to reset it but only helps for a little while; from 1 minute to a day before it starts acting crazy again.
The contact owns a 2018 Dodge Charger. The contact stated while driving at an undisclosed speed, the radio would inadvertently turn on and off and change radio stations independently. Additionally, the bluetooth function would independently activate, dial a number and then hang up the call. The contact took the vehicle to griffin Chrysler Dodge Jeep Ram (961 E us 74 hwy, hamlet, nc 28345) to be inspected. The contact was informed that the radio console needed to be replaced due to an unstated electrical failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 52,000.
The navigation is reporting I'm in another state, also the entire radio screen and functions stop working and switch back and forth without touching it.
I dont know but I have gotten close to things in the front of the vehicle and never heard no warning alerts but my main concern is the uconnect screen it flickers real bad it jumps from bluetooth to aux to usb jack to settings to even turning on and off the heat and air it calls people and hangs up and if you make a call or happen to receive one it puts them on hold rapidly flickering over and over then it hangs up calls back repeating this over and over nothing can be set because it jumps from setting to setting and I notice that the top of the screen from left to right has a bubble the largest of it is to the right and to night now the odometer switched from miles to km and all my tires say 2.1 2.3 2.1 and 2.4 it become real frustrating and works my last nerve if I turn it off it comes back on like it has a mind of it"S own and it all started while just sitting stationary and now every time I crank it weather I'm stationary in motion on a city street or highway etc it turn the music on and up loud while going through a road block and I stated I have no control over it and had to show the officers and they stated that I see Dodge asap please help me with this its been like this since 11/2019 and it was just a jump every other month which I never knew it would be like this but I've read up on it and searched it and I see it happens alot with all models
The contact owns a 2018 Dodge Charger. The contact stated that the U-connect 8.4 screen was delaminating with a ghosting affect to the infotainment system and all aspect of the vehicle controls. The vehicle was not taken to a dealer due the repair cost. The manufacturer was made aware of the failure and referred the contact to a dealer. The contact mentioned that the manufacturer had provided a low-key reset procedure however, the failure recurred. The failure mileage was approximately 43,000.
The U connect touch screen is defective. This is a problem where the touch screen buttons activate on their own randomly, constantly across all screen control systems. This defect is activating multiple car systems including seat heaters, radio, bluetooth, environmental controls, odometer units, and 911 calling, the car has become unsafe due to activation of multiple systems while driving. The problem is very prevalent among Dodge Chrysler vehicles. I contacted Dodge customer service and they will not replace it for free. I want me to come out the pocket and pay for the full service and they refused to recall this uconnect control system.
The vehicle screen will freeze and be stuck. This happens when I start the car up also as I'm driving. Also I believe whatever happening it affecting my headlights as well and my back up camera goes out as well
A D V E R T I S E M E N T S
- Waterford, MI, USA