This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Dodge Durango. While driving approximately 65 mph the contact noticed the air conditioner would only function on high. The vehicle was not taken to the dealer for diagnostic testing. The contact inspected the blower motor resistor and noticed the wiring harness melted onto the resistor. The resistor was replaced ten times. The failure continued to occur. The vehicle was not repaired. The approximate failure mileage was 30,000.
Every year when I go to get my 2001 Dodge Durango inspected I first have to replace two front tires due to excessive inside wear. Then I get told all 4 ball joints are no good. I have had to replace all 4 ball joints three times in three years while putting only about 20000 miles on this vehicle yearly. It is a $500 a month car payment that I am afraid to take my three children in. Why has this vehicle not been dealt with in a harsher manner. The complaints online are numerous and extremely serious in nature. How many people have to die from poor engineering.
We purchased the car on December 1 2000 and it was back at the dealer on Dec 2 2000, for over heating. Then again on 4-05-01 for over heating, and again on 8-30-01 for the same, and again on 10-16-01 for the same. Then 12 more times after the last date listed. There has been 2 new engines put into this car. The dealer has paid for the repairs every time but one. The last time this happened I was crossing two lanes of on comming traffic when my car died, I had my 3 kids in the car. We were able to role out of the intersection before being hit. We are trying to get a buy back from Chrysler. Please help. If you have any info that will help in this process we would love to know about it. Thanks for your help.
After a tire blow out, I went to retrieve the spare only to find that it was gone. The spare in this vehicle is located under the rear of the vehicle, and is suspended by a cable that lowers from the trunk. When I check for the spare, I only found a 4 inch section of cable with a frayed end. It appears the cable had broken and the spare, with the alloy wheel, must have dropped to the ground at some point. I had no indication that this had happened, and could have caused an accident if someone behind me had hit the spare after it broke loose.
My ball joints and right contol arm have gone out again. On 12-6-02 I took my car into the dealership and they replaced my ignition switch and right control arm and hub bearings. No I have the same problem again and they do not want to help me with my problem. I just drive in the city. My ro # is 262789. It was a done at valencia Dodge.
- Saugus, CA, USA
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I have a 2001 Dodge Durango. After seeing a report on the ball joints on tv I took my vehicle in to be checked. Good thing I did because the right ball joint was about to break and had to be replaced. The left ball joint has some wear but was not replaced at this time. There is a definite problem and it needs to be addressed.
We purchased our 2001 Dodge Durango in Dec. 2000. In March 2001, my husband returned to the fullerton dealership in ca to have the vehicle looked at due to prob. With the steering wheel on the freeway, when he hit bumps. They could not find a problem wtih the vehicle, advised him that it was just due to the los angeles freeways. We have taken the car in on several occasions due to it feeling wobly and unstable, we have been told time and time that we need wheel alingments. Also, we were experiencing a prob. With the brakes reverbrating, only to be informed that it was part of the anti-lock brake system. Yesterday, I was driving home and nearly hit a pedestrian and several vehichles because I lost control of the vehicle, the steering wheel was "off-center" and I was not able to control it. When I made a turn, specifically, left the steering wheel felt like it was skidding or hydroplanning. I recently had tires put ont he vehicle and a wheel alignment. It feels like my wheel on the left (driver's) side is going to fall off. I am having the vehicle towed to the dealer today.
A D V E R T I S E M E N T S
- Maysville, OK, USA