really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
20,108 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango accessories - interior problems

accessories - interior problem

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2002 Dodge Durango Owner Comments

problem #3

Feb 112004

Durango 8-cyl

  • Automatic transmission
  • 60,000 miles


: the contact stated that while driving at 65 mph, white smoke appeared from under the middle of the front bench seat. The vehicle was pulled over. After blowing on the smoke, a small flame was observed under the seat. The vehicle was taken to a private mechanic, where it was determined that a wiring connection under the seat had caught on fire and burned.

- Katy, TX, USA

problem #2

Oct 012004


  • miles
Daimler/Chrysler seat warmers causing fires, burnt seats, burnt clothing and causing injuries to paraplegic.

- Sacramento, CA, USA

problem #1

Nov 142002

Durango 4WD 8-cyl

  • Automatic transmission
  • 325 miles
On or about November 14, 2002, raymond nottnagel was severely burned by a seat heater in the driver's seat of a 2002 Dodge Durango 4X4 R/T, VIN: 1B4-hs78Z72F-139578. Mr. Nottnagel is a paraplegic. He did not initially feel the burn occuring. The 3rd degree burn required Mr. Nottnagel to spend the better part of 5 months on his stomach, and then he gradually returned to being able to sit for limited periods of time with the correct padding. The seat heater apparently did not turn off after reaching a normal temperature and reached a sufficient temperature to cause a 3rd degree burn. The case is now in litigation in sacramento superior court.

- Ywilton, CA, USA

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