This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My system keeps saying my seat needs Serviced for airbag system. Something electric is burning and something is happening with my radio system. It keeps changing to different stations or settings while music is playing
The rear led license plates light obtain moisture corroding the electrical as do the racetrack rear light and go out. I have replaced the 2 rear license plat light assemblies and have gone again again causing myself to receive a traffic citation and attorney fee's due to this defect that thousands of other people are filing complaints about. All of the rear body lighting needs to be recalled and reimbursed for these expenses. The license plate led light(2) are not cheap from the dealer. I have also now received a traffic citation for the brake lighting not properly working on the race track lighting so I will be filing this as a legal matter with the courts to be reimbursed A police report was done as I was ticketed for both on 2 different occasions.
I have a 2015 but on all Durangos with the reat racetrack brake lighting, 2014 and newer dodge durango's, this product is fully defective on all. The brake lights and running lights go out and stop working on this style lighting and also obtain moisture. First you start losing some of the lighting on the track lighting as in brake light's until it fully goes out. This product needs to be recalled and replaced
Head rest on driver side with air bag started coming apart for no reason. I don-??t see a recall Also, water keeps poking into rear tail light. No matter how many times I-??ve drained it. I-??ve heard this issue is called vehicle fires due to water getting into the electrical. I don-??t want my vehicle to catch on fire with me or my grandkids inside. There is zero recalls and thousands of complaint regarding this issue. Dodge really need to do something about this before someone loses their life
Sections of LED brake light/race track light has stopped working due to water intrusion in rear panel. Back panel is not secured properly, allowing water to enter, corrode the harness and lights to fail. Due to this, the license plate harness & connectors are corroded as well. Replacing the tag lights will not fix the problem, you must replace the whole wiring harness for it to work again. The wiring harness is sold as one piece now by manufacturer due to this KNOWN issue, costing $600-$1000 to purchase and install. Manufacturer has stopped selling just the plate light plugs because they know the common issue with water damage, light failure and corrosion. The license plate lights are required by law to be working. Owners cannot continue replacing every year due to the manufacturers inadequate design. This impacts drivers with safety and on a legal level from law enforcement. There were no warning signals on my dash of this issue. Law enforcement has pulled me over for this issue and recommended speaking with the manufacturer.
The rear 'race track' tail lights fail to light or are dim in lower sections of the assembly installed on the rear tailgate. Water enters the assembly over time and collects in the lower sections of the assembly causing the installed LED's and circuitry in those sections to fail. This repair is not covered by the extended warranty and would cost drivers approx 800 to install a replacement which would also leak.
The contact's daughter owns a 2015 Dodge Durango. The contact stated that the middle rear taillight, known as the racetrack light, frequently burned out due to moisture entering the brake light housing. The contact had taken the vehicle to the dealer where the light had been replaced; however, the failure recurred. The manufacturer was also notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The vehicle was not repaired. The failure mileage was unknown.
Water in tail lights. (Race track lighting) Yes, water in race track burns out rear lights causing a hazard for vehicles following not able to notice the vehicle in front. Replaced multiple times. Same outcome. (Water leakage) lights burnt out. It-??s been inspected by dealership and ASC certified mechanics. No warning when the race track lights go out. Only way to notice is when you start to see water build up in the race track lighting.
The Blinker arm at the steering wheel has broken internally to where its useless taking my high beams, turn signals, wipers and everything else they put on it to not function properly. When I asked the dealership for a repair quote I was told the part is on back order due to high demand. When I looked at third party dealers the same issues no one has this part. I could see if this was a older car but if their blinker arm is breaking so much they can't keep a part in stock or tell you when it van be available should a safety concern. Also their design makes the blinker arm replacement 850 for part and 600 for labor. This shows poor design and poor craftsmanship in their parts
Liftgate tail light leaking and holding water causing light failure and electrical shorts. Which cause visibility for other drivers to not see your back end at night.
The center track light (brake light) is defective; it collects water from the rain or melted snow and has shorted out parts of the light. The shorted area does not light up when braking. With parts of the track light blacked out by the short, it is not as effective in letting drivers behind me know when I am braking. Initially, the shorted light was a small corner of the light, which is not several inches. With the blackened area of the light growing as I an unable to stop the water from seeping in, it creates a safety concern for a vehicle of this size, especially when driving in a the highway. A Dodge dealer/mechanic shop in DeKalb, IL recognized the problem and said it was very common, but was not covered under the warranty. There were no warnings prior to the failure.
2015 Doge Durango, front passenger seat headrest malfunction "Active Head Restraint" and deployed while not in an accident. Headrest is available for inspection if requested. This occurred while the vehicle was being operated and caused a violent distraction. This could cause an accident as a result which would affect all in the vehicle. Additionally a direct impact/blow to the head from this defective headrest could lead to a head injury and/or cause an accident to occur. This has been reproduced in the same way by numerous consumers and third parties. Currently the defective headrest in question has not been inspected but communication with the manufacturer in progress. In regards to warning signs prior to the malfunction. There were no visible and/or audible signs this was about to occur. The headrest has received normal use which is very minimum. Research about this issue has shown this issue is documented and is present in multiple versions of the 2015 Dodge Durango but is not limited to just that year. Please investigate this issue as this is literally an accident waiting to happen.
Dodge "racetrack lighting" has cracks at upper left and upper right corners. Causing water to enter housing and short out a section of lights. Thankfully it has not caught fire. I see the same section of lights out on other Dodge Durangos. The dealership told me the "crack" was caused by me and there is nothing they can do about it and the cost would come out of my pocket. When inspected the cracks are uniform in shape and size.
Water gets in the back track light which is a known issue with the Dodge track lights. My track light completely shorted out including my license plate lights. Dodge knows of this design flaw and should have to cover the cost of the replacement which is $1000 plus labor. Totally ridiculous and a obvious safety hazard
A D V E R T I S E M E N T S
- Antioch, TN, USA