really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
38,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Dodge Grand Caravan seat belts / air bags problems

seat belts / air bags problem

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1998 Dodge Grand Caravan Owner Comments

problem #3

Mar 162004

Grand Caravan

  • Automatic transmission
  • 115,000 miles


After being involved in an accident whereby the driver's side air bags deployed, injuring the neck/back and shoulders.

- El Sobrante, CA, USA

problem #2

Aug 122002

Grand Caravan

  • miles
While driving at 25mph and when the vehicle was hit on front driver's side air bag did not deploy. Dealer notified.

- Stockton, CA, USA

problem #1

Aug 032002

Grand Caravan

  • miles
I was driving my approximately 10mph when the driver's side airbag unexpectedly deployed. We noticed the airbag light began to light intermittently a week prior to the failure. We took the vehicle to our local Dodge dealer, lancaster Dodge. They immediately implied that the airbag never went off and that it wasn't a Chrysler airbag. They refused to do any work on the vehicle and repeatedly stated "what are you trying to pull here?". my wife and I were shocked and couldn't understand what they were implying. I took the van to another Dodge dealer who confirmed that the airbag did in fact go off (no surprise to us). I called to discuss with Chrysler and describe the situation. The client service representative wasn't interested in hearing about the second Chrysler dealer's finding even when I repeatedly explained how the first dealer's report had to be innaccurate because they said the airbag didn't go off. I since investigated reports similar to mine on the NHTSA site and found an active investigation into the clock spring on my vehicle. It appears to me that the first Chrysler dealer and the manufacturer are fraudulently covering-up this issue by preparing inaccurate reports of the failure.

- Lancaster, PA, USA

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