This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 1998 Dodge Grand Caravan. While the contact's wife was driving 45 mph, another vehicle traveling approximately 70 mph struck the rear of the contact's vehicle. The air bags did not deploy. The front passenger seat (the contact's seat) separated from the seat track. The contact struck the side door and was thrown into the rear of the vehicle. The seat belt failed to restrain the contact and he was then struck by the seat. The contact sustained injuries to the neck and back. Three occupants in the other vehicle were also injured, as the front passenger's feet went through the windshield and two of the occupants suffered whiplash. Medical attention was required for all the injured occupants. A police report was filed. The vehicle was towed from the scene and the contact's insurance company confirmed that the vehicle was destroyed. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 180,000. See also 11004763...updated 08/04/17 updated 10/11/2017
Consumer saw a news program stating that 1993-2002 Grand Caravan have defective seat belts. Consumer is concerned for her family's safety and feels a recall should be in order.
- Charleroi, PA, USA
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- Anderson, MO, USA