2002 Dodge Grand Caravan sport with 35,000 miles. Recalled twice for steering fluid hose replacements in 2004. After first hose was replaced, minivan started leaking power steering fluid. Received another recall notice for another steering hose replacement. Took it in to have that replaced, told them to look into the power steering fluid leak, they said they would. They fixed the recall hose, made not mention of leaking fluid. Fluid did not leak for several weeks, then started leaking again. Took it back in for 3rd recall (radio vent slots), as well as smoking engine and again mentioned leaking power steering fluid. Dealership said they'd look into it. Dealership conducted 27 point inspection on own will, did not find leaking power steering fluid (Aug. 2005). Fluid has been leaking since then. Noise in power steering consistently audible, and increasingly louder at all times. Now, dealership says the rack and pinion are cracked and need replacing. Dealership says this is in no way related to power steering hose recalls or neglect to address power steering fluid leakage. Am taking minivan to independent technician for review of rack and pinion and opinion on next step.

- Arvada, CO, USA

The air conditioner functions intermittently. All of the usual items were checked, I.e. compressor and lines checked for leaks, system charged. The dealer has told me that the part that they need to fix the problem is, in his words, "on double secret back order". he said that the star master techs at daimler-Chrysler will not release the part yet because they are not done checking it out to see if there are any other issues with them. He also stated that he has a stack of work orders with a similar problem, all waiting for the A/C control module (which is the part needed apparently). Normally it would not be a problem, but my wife drives the Grand Caravan and normally has our sons in the car and the temperatures lately have been very high causing undue stress on her and the children.

- Stratford, CT, USA