This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 12/25/2010 my family and I was driving in our 2002 Dodge Grand Caravan sport, VIN # [xxx]. we slide on ice and snow going down a hill and at about 35-40 mph we smashed into a tree head on. Both airbags failed to deploy and both front seat belts did not lock. Lucky no big injuries. The whole front end, metal bar, radiator, hood and frame were all damaged. If the tree would have been any larger, we would have had serious injuries. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Problems with seat tensioner and automatics doors malfunctioning. Air bag light remains on, as a result consumer has had the seatbelt tensioner and airbag module replaced. Automatic doors have also malfunctioned and has been reprogramed.
I purchased a new 2002 Dodge Caravan on 4/17/02. On 5/27/02 the van was in the dealership with the airbag light on (this was the second time it was in the shop for this same problem - previously in on 4/25/02). According to the dealer, the seat belt tensioner circuit was opened, wires traced back from acm to tensioner, no crimps found, module needed to be replaced. The airbag control module was then replaced.
A D V E R T I S E M E N T S
- Rutherfordton, NC, USA