This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Just bought a 2007 Dodge Grand Caravan and realized the front reading lights were not working. I took of the plastic covers in an attempt to change them and observed that the bulb had completely melted the plastic and burnt part of the casing. It appears as though the plastic housing was very close to, or had already, caught on fire. I am worried that if we put a new light bulb in the same housing it will likely catch the whole van on fire. The safety of my family being paramount, I do not feel safe doing so. After reviewing this problem online, I found numerous other Grand Caravan owners claiming to have had the same problem. This issue needs to be fixed before someone gets hurt, or even worse, killed.
The contact owns a 2007 Dodge Grand Caravan. The contact attempted to start the ignition three times and the engine immediately stalled. The vehicle was towed to an authorized dealer for diagnosis. The vehicle continued to remain at the dealer for further investigation where the contact was awaiting a diagnosis of the failure. The manufacturer was also notified of the problem. In addition, the wiring to the dome light was faulty which caused the dome light to melt two years prior to the most recent failure. The manufacturer had not been notified. The approximate failure mileage was 50,000.....updated 08-24-12 the consumer stated when the vehicle's engine turned off the instrument cluster remained illuminated. The radio switches stations, turns on the cd player, and switches between am/fm. The dealership acknowledged there is an electrical problem but, cannot find the problem. Updated 08/30/2012
The contact owns a 2007 Dodge Grand Caravan. The contact was entering the vehicle when the dome light failed to illuminate. The dealer confirmed the dome light socket was melting and needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 15,000 and the current mileage was 78,000.
The contact owns a 2007 Dodge Grand Caravan. The contact stated that while replacing a light bulb in the overheard console, he noticed the bulb holding unit was deteriorating. He stated the failure appeared to have been caused by the bulb overheating and causing damage to the unit. The dealer advised the manufacturer was aware of the failure and a newly designed unit was available but only at the owners expense. In addition, the contact stated the accelerator pedal would intermittently become stuck in the open throttle position. The vehicle was not repaired and the failure persisted. The failure mileage was 80,000 and the current mileage was 82,000.
The contact owns a 2007 Dodge Grand Caravan. The contact stated that the dome lights in her vehicle stopped working. The dealer advised the contact that they do not have any replacement bulbs. The wiring in the light exhibits burns. The dealer has to replace the bracket. There are no related recalls or warranties on the parts. The vehicle will be repaired by the dealer within the week. The failure mileage was 46,400.
- Vero Beach, FL, USA
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When slowing down after driving in overdrive and prior to engine reaching normal operating temperature all lights (head, tail, dash, dome, etc) dim to a nearly off brightness and come right back to normal brightness at the 3/2 down shift. This has occurred since the vehicle was new and the dealer advises that everything is working as designed. I don't think Chrysler designed the lights to flash off and on when slowing down. Also, at 7 months (15696 miles) the battery failed and had to be replaced.
A D V E R T I S E M E N T S
- Washington, MO, USA