This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our sliding door has seized up in the lock position. We are unable to open it at all. After reading hundreds of other complaints it sounds like the sliding door actuator needs to be replaced. This is on one side but now the other side is sounding like it may go as well. Having doors we can not open is a safety issue and needs to be fixed before we are comfortable driving with our children again. The vehicle is a 2016 Dodge Caravan and just broke 60K miles. Average fix is over $1100 and the mechanics are all to familiar with the issue.
The passenger side sliding door lock actuator makes a loud obnoxious buzzing sound when it is unlocked. It happens every time the actuator unlocks the door. We are concerned as it is a sign of a faulty part that could at some point fail completely creating a safety hazard. Many 2016 Dodge Grand Caravan owners are complaining of this exact same phenomenon. Apparently a gear with plastic teeth is wearing down and a worm gear is grinding on the teeth. This will eventually cause total failure. There needs to be a recall on this as it is a systemic problem.
Both sliding doors on my vehicle all of a sudden stopped working with no warning giving. I've looked into this an seen there has been many complaint about this issue to Dodge and nothing has been done. Unable to open the sliding doors is a safety issue and puts people lives in danger on a daily basis due to not addressing the issue immediately. I am reaching out to have this issue resolved before someone lose their life to this or either someone kids. If there is an emergency with an fire, or and accident and people need to vacate immediately there will be lives lost.
In the past few months the both sliding doors of the van have not been working properly. Today September 27, 2020 both doors do not open and stay in the lock position. It is only able to open by pulling the lock towards unlock position and then pull the handle. The key fob and the open door buttons in the car do not work and there is a slight click sound sometimes but the door stays locked. This is a big safety issue as if we were to crash our children and or passengers will not be able to exit the car!!!!! seems like it is happening to quite a few Dodge owners.
My 2016 Dodge Caravan recently started a loud buzzing noise after the door locks or unlocks. This buzzing happens when I unlock/lock or open the doors.
The door lock actuator on the right rear sliding door has stopped working. My door is stuck on unlock, and is unable to be locked, manually or otherwise. My door also makes a loud buzzing noise every time I press the unlock button.
I had to go to town at night to get groceries for dinner I put my child in the backseat. We got to the grocery store I parked right at the store doors because some people were walking around in the parking lot, I got out of my van and went to get my child out and the door was locked and would not unlock. The people noticed me struggling to get the door open and came towards us and I just got back in the van and left. This is a serious safety hazard that Dodge should fix! I pray no one dies due to being locked in during an emergency.
Driver side slider door is locked shut and I cannot open it. I believe the actuator has gone bad. Dodge needs to stand up and take responsibility for the repair on this. There are many, many complaints on this item. The repair cost is way too much considering all the complaints. Stand up and take ownership for your products. That is the best way to earn loyalty from buyers.
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at low speeds, when she started to smell something burning inside of the cab of the vehicle. The contact stated service vehicle warning light was illuminated and then the vehicle stalled. The contact was unable to restart the ignition. The vehicle was not drivable. The vehicle was towed independent mechanic and was informed the fuse box was needing to be replaced. The vehicle was repaired. The contact called local dealer livonia Chrysler Jeep located at 30777 Plymouth rd, livonia, mi 48150, (734) 525-5000 and was made aware of the failure. The manufacturer had not been informed of failure. The failure mileage was 54,727.
My passengers rear door was not locking whether when the vehicle is parked, running, and driving. If someone was to attack me, or my family, I would have instinctively locked the door. It would not have had any effect on keeping people out. In my researching of how to fix the problem, I discovered that the more common problem is that the door will not unlock creating a greater hazard for emergency egress. The part is relatively cheap, but it is a real bear to replace. Previous versions of the Dodge Grand Caravan are much easier to repair. (I.e., 2000-2008+?) and cheaper to repair. However, on the 2016 version (2010-2020) one has to disassemble the whole inner door costing $600+ for a simple replacement. With the hassle, and cost owners of vehicles with similar problems are likely to "live with it." And put their family at risk. Https://youtu.be/dddclyjilya
All of the sudden, I have no power to even get over 40 mph. Great to happen in a busy city with my child in the car recovering from surgery. Had to pull over and get a ride home.
The door locks on both sliding passenger doors failed. There is no manual lock to be able to ingress and egress the vehicle. It started with an obnoxious buzzing sound when the lock or unlock button was pressed. It quickly then stopped working at all so that passengers have to climb in through the rear. This is not acceptable for elderly people or very small children. It is a dangerous situation in an emergency and highly annoying to say the least in day to day usage. This happened when the vehicle was just two years old! not acceptable! just wait until somebody is trapped in a dangerous situation that leads to death or severe injury. There should always be a manual way to enter and exit a vehicle.
The sliding door on the driver's side has frozen. The door is stuck in the locked position and will not open. It will not open with the remote buttons or manually. I have children, so this is definitely a safety issue. I have looked on the internet and observed that many people have had similar experiences with the same model vehicle. There should be a recall for this problem. The average cost for the repair seems to be $1000.
A D V E R T I S E M E N T S
- Fond Du Lac, WI, USA