This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Many times, I've tried to contact someone about this problem, and I've search other blogs in relation to the same problem. My driver's side door will not unlock with remote nor from inside the car. all other doors work fine but the driver's side doesn't unlock unless I use the emergency key to unlock it. At first it was working for a week or so than stopped. And then it would work again then stop. Now, forget about it. Stopped working completely. Many blogs have mentioned a faulty door lock actuator. And that is common, but I've tried to contact the manufacture with email and messages and no response. God forbid if I or my wife has to run into the driver side for any reason and can't because the door won't open like its suppose to.
Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.
Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside.
About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!
A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate!
- Lynn, MA, USA
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I was driving up a busy intersection and my 2018 Dodge Caravan stopped randomly in on going and on coming traffic and I couldn't start it. I have had the car for 8 months and I keep up with maintenance. My family was afraid because cars were driving up fast behind us in a narrow two way street.
Passenger side sliding door will not lock properly. When vehicle is parked, locking and setting alarm on the vehicle with the key fob the sliding door can still be opened. The door will not lock. Dealer advised that door locking actuator was bad and estimated $1,650 to repair. This appears to be a manufacturing defect.
Sliding door lock problems, my driver's side sliding door will not ope when stationary, the door stop working, after 5 days the right side stopped working and my family began to exit through driver's door or front passenger's side. I contacted Dodge they said it will cost $150 to diagnose and $1500 to repair depending on what they find out.
Bought the van in December of 2019. A few months ago I noticed that the van wasn't accelerating/shifting when going up hills. It delayed started one night and I had to shift if off and restart it. My front A/C stopped working and kicks on randomly. The doors don't automatically lock until a few minutes after being put into drive. Back right door doesn't lock. Recently took it to my mechanic and was informed that there is burnt wiring and possible plugged cad. Converter.
Sliding door locks on both driver and passenger are not working driver side sliding door is in locked position and will not open with key fob, manual lock passenger side sliding door does not lock with key fob, have to manually lock and unlock door.
The driver-side rear sliding door has locked and will not unlock manually, with door unlock button, or by key fob. When trying to unlock manually the mechanism rubber bands back to the lock position as if the locking mechanism in the door is stuck. This presents a safety hazard in case of emergencies. This luckily happened as I was going to put my son in the vehicle before leaving my home.
The passenger rear sliding door has locked and will not open manually, with button, remote and overhead button. This presents a safety hazard incase of emergencies. Upon further research, it seems this is a common problem with Dodge Grand Caravan and have cost customers more than $1,000 for repairs. This should be recommended for a recall.
At 48,000 miles rattles in rear end getting louder. Sounds like coming from rear suspension. Not covered under warranty after 36,000 miles. Hear rattling when in motion.
Passenger doors do not open automatically. They will not work from the driver controls, key fobs, or from inside the vehicle. They are locked and will not open. Went from working fine to not working at all. No accident occurred. Battery and all electric components are intact. Vehicle was stationary over night and next morning they didn't work. All other features on vehicle are as they should.
A D V E R T I S E M E N T S
- Jersey City, NJ, USA