This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer had to replace transmission with only 74,0000 miles on it. When car was purchase it had only 30,000 miles. Dealer said that they could do nothing about it because it was not under warranty. Car has had multiple problems.
When getting into the vehicle and putting the key into the ingition, the key keeps getting stuck, and the consumer has to play with key until it comes out. Also, oil light stays on until the key get's out, tranmission is slipping. Vehicle is losing power.
Recall # 98V184000 Chrysler/fuel leakage; since having recall work performed consumer has experienced numerous types of problem with vehicle. Owner had no trouble with the vehicle prior to having recall work performed. Transmission was rebuilt/spark plugs/ enginemanifold and fuel rail gasket replaced. So far repairs have totaled over $700.
- Warren, OH, USA
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There were 3 problems relating to automatic transmission; 1) while stopping at an intersection and then proceding to cross, the car wouldn't go forward. The transmission line had come off and all the transmission fluid had sprayed across the driver's side of the car. The transmission line was fixed at a Dodge dealership. 2) two weeks later, while driving 65mph on a highway, the car started to shake and the engine was racing out of control. The transmission kept surging in and out of gear and we pulled the car off the shoulder right before the car wouldn't shift at all. Again the transmission line had come off and all the transmission fluid had spilled out. We had another Dodge dealership install a new transmission line. 3) a week later, the transmission would not shift into reverse unless the car was shifted into drive then back to reverse several times. While driving the car, it would shug along in and out of gear until it decided to shift into the correct gear. We ended up getting the transmission rebuilt. Several transmission shops that we went to for estimates said that they see an unusually high number of Chrysler products (even 1998 models) that required the transmission to be rebuilt. We spent $1,500 in having the transmission rebuilt and in time and $ lost to fixing the first two transmission problems. We have taken excellent care of this car and believe that the transmission should last the life of the car. This problem should be investigated, as there are design engineering problems in the Chrysler transmissions.
Transmission shuddered (felt like car was going over alot of little bumps). The symtoms were intermittent during the weekend of the 15th. Also noticed that transmission was leaking fluid. Took car to dealer and they said transmission needed to be rebuilt at a cost of approximately 1500 dollars. I contacted diamler Chrysler after viewing your website and told them of all the other transmission problems documented on the site and diamler offered to split the bill with us. I still think that tey are getting away with murder because it is cheaper to settle individual cases than to admit wrong and recall all the Chrysler vehicles with these transmissions. Also it is documented in consumers report that a couple from puttstown pa. Proved Chrysler knowledge of this problem, and got them to put in a new transmission and the couple only paid 371 dollars in labor. I really think Chrysler should be made to recall these cars. How much is enough.
Transmission will not move when putting into reverse, and when driving forward it hesitates. Then rpms will go way up, then it will finally shift, but hard. Samething will happen when you are stopping. Contact dealer and manufacturer.
After owning this car for only 9 monthes, it has been a nightmare. After I bought the car I started to hear all kinds of comments from previous Intrepid owners as to how unsafe and what a lemon these cars were. This car was constantly failing. On the road, on the interstate, on my way home late at night. All the problems started just one month after I purchased the car. It was on going, never stoppped. Unfortunantly there had to be an end to the trouble and amount of money that was dumped into this peice of junk car. The only response I have gotten from Chrysler was, sorry. I allowed Chrysler to repo it only because I had my back against the wall. I only hope to grab somebodys attention so that futher investigation will follow into these cars. Interpids are poorly designed cars and are not safe to be out on the road!
In your database, I saw approximately 40 ODI ids relating to automatic transmission failures in the Dodge Intrepid, and some vehicles have been repaired more than once. If I had scanned the records for the Chrysler concorde and the Eagle vision (which are the same as the Dodge Intrepid), I am sure that I would have seen similar numbers of related ODI ids. My transmission was just completely rebuilt at a cost of $1,700 due to automatic transmission torque converter failure. Consumers union has noted the automatic transmission as a serious sore spot in their consumer reports publications on this vehicle. The dealer had the complete transmission rebuild kits in stock - indicating frequent need for these parts. I recommend that the NHTSA finally act on this issue to the extent that Chrysler corporation be directed to issue a formal recall, and also reimburse customers for previous repairs.
I think that is enough to tell you this model has defects too many to mention. I think Dodge should allow some sort of renumeration on repairs or a nice reasonable discount on future purchases since this is my second Dodge.
Dealer indicates rebuild required at only 45K mi. $2,000 to repair. Proper maintenance was performed. Dealer indicates it's not policy to give chryler customer service number.
Air bags sensor light intermittently would come on and stay on when vehicle is started. Dealer inspected vehicle and informed consumer that no problem could be found. Also, since transmission had been rebuilt. The control panel failed to operate, and gear shift failed to light up. While driving on highway at appoximately 60-65 mph, transmission appeared to downshift to low and all lights would go out. Dealer/manufacturer notified, and problem still exits. Can NHTSA help in this matter.
Ongoing / intermittent problem with automatic transmission failing. Automatic transmission failed first time at 80,000 miles. Currently, it failed again, and needs to be replaced.can NHTSA provide additional information or help in this matter.
A D V E R T I S E M E N T S
- Farmington Hills, MI, USA