CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
10.0
really awful
Crashes / Fires:
11 / 15
Injuries / Deaths:
11 / 1
Average Mileage:
47,447 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle. In addition, the vehicle stalled several times without warning. The vehicle was towed to the dealer where it remained for approximately two weeks and the technician was unable to replicate the failure. The vehicle was included in NHTSA campaign id number: 14V373000 (electrical system) but was unable to be repaired under the recall remedy due to the part not being available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
2009 Dodge Journey. Consumer writes in regards to replacement parts not available to complete wireless ignition node module recall repairs. Recall # 14V373000.
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle. After numerous attempts, the vehicle would occasionally start. The key became stuck in the acc mode. The contact had to disconnect the battery to prevent the battery from draining. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact may need to have the vehicle towed to the dealer due to the failure. The approximate failure mileage was 80,000. MA 10/6
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was taken to the dealer who was unable to diagnose or repair the vehicle. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Bronx, NY, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2009 Dodge Journey. While driving approximately 35 mph, the vehicle stalled. The vehicle was towed back to the contacts residence. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 137,870.
The contact owns a 2009 Dodge Journey. While driving at approximately 70 mph, the engine stalled without warning. The vehicle was able to restart after ten minutes. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. While driving approximately 20 mph, the vehicle stalled. The vehicle was able to be restarted, but the failure recurred. The contact also stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 99,000.
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle stalled without warning. The vehicle was able to be restarted. The dealer was notified of the failure and was unable to provide the part to schedule the recall repair appointment. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer and manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The approximate failure mileage was 83,200.
The contact owns a 2009 Dodge Journey. While driving approximately 35 mph, the seat warning light illuminated. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 104,879. The VIN was not available. Updated 09/18/15 updated 3/23/2016 updated 11/15/2017
The contact owns a 2009 Dodge Journey. While driving approximately 20 mph on a local road, the vehicle began to lose power. The contact swerved to the side of the road to avoid an oncoming vehicle. The dealer confirmed that the ignition switch needed to be replaced. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 85,000.
The contact owns a 2009 Dodge Journey. The contact stated that it took several attempts to start the vehicle. The failure recurred on several occasions until the vehicle would no longer start. The vehicle was not taken to the dealer or diagnosed. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
The contact owns a 2009 Dodge Journey. The contact stated that when the key was inserted in the ignition switch, it failed to turn. The contact was able to start the engine after multiple attempts. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to repair the recall was unavailable. The manufacturer was not made aware of the issue. The approximate failure mileage was 800.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Journey. While driving approximately 45 mph, there was excessive hesitation and the brake pedal was depressed. The engine and air bag warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the electronic control module and sensor would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign number: 14V37300 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact charged the battery and was able to restart the vehicle. The failure recurred multiple times intermittently. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were not available to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
A D V E R T I S E M E N T S
- Beachwood, OH, USA