CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.
10.0
really awful
Crashes / Fires:
11 / 15
Injuries / Deaths:
11 / 1
Average Mileage:
47,447 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Dodge Journey. The contact stated that the driver's side rear-view mirror controls were malfunctioning. The contact mentioned that the he was unable to open or close the front windows and he could not lock or unlock the doors. The vehicle was taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in NHTSA campaign number: 10V658000 (electrical system). The vehicle was not repaired. The VIN was not available. The failure mileage was 58,000 and the current mileage was 58,041.
The win module (wireless ignition node - part # 05026875) has been failing for several weeks and finally died completely. A new one has been ordered however it is on back order. The dealership actually has 5 other Journeys waiting for the same part. This has also been an issue with other models for this part. It should be recalled due to its continued failure.
The car will not start. It comes with a faulty win module that has given many consumers grief. The car has left me stranded before due to the same issue.
The contact owns a 2009 Dodge Journey. The contact stated when attempting to start the vehicle, it failed to start intermittently without warning. The contact was a certified mechanic and inspected the vehicle himself and stated that it was an electrical problem due to corrosion; however, he did not know what caused the problem. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000. The current mileage was 69,000.
Vehicle would not start skim module needs to be replaced Chrysler could not provide part for 2 months vehicle laid up for 60 days incident started with car not starting regularly and continued to progress where it would not engage the engine at all.
- Shelton , CT, USA
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Tried to start the car one day and all it did was try to turn. Eventually through blogs I had read about the starting issue and to keep trying to turn it and maybe it would go, it died. We replaced the battery and it ran well for 4 weeks and again did the same thing tonight. All windows, locks, air conditioning, and head lights were working but not enough power to turn over, yes I turned all of it off immediately when I realized what happened. Big difference was that last time I could jump it, this time I could not. I had to leave my car in the parking lot at 8:30pm and get a ride for my children and I from family.
The contact owns a 2009 Dodge Journey. The contact stated that while driving approximately 65 mph, there was a sudden loss of power and smoke was seen coming from the end of the vehicle. Also, the contact stated that the low oil pressure and check engine warning lights were illuminated. The vehicle was not taken to a dealer for a diagnostic test. The manufacturer was notified of the failure and stated that the vehicle was not included in NHTSA campaign number : 08V247000 (electrical system). The vehicle was not repaired. The approximate failure and current mileage was 84,000. The VIN was not available.
Parking sensor in transmission that sends a signal that car is in park not working I properly may be a huge issue because when you are in drive and sitting it gets stuck in park. Then takes off no warning. If me O our anyone in my family is injured I will be the one to help settle a law suit with Chrysler. I spoke of this problem to the dealer while it was under warranty the rep. Said I had to leave my car there till the problem duplicates. This is a expensive car and my only transportation which is why I had the warranty. The other issue is when sitting at the light the brakes slip causing the vehicle to lunge forward. This is even after replacing the brakes at the dealership the vehicle is a money pit. The consumer takes the bill or could lose their life messing with Chrysler.
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. After several attempts the engine became operable. The vehicle was taken to an authorized dealer where both electronic key fobs were replaced under the service warranty. The failure recurred one year later after the repair was performed. The vehicle had not been repaired for the most recent failure. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
The contact owns a 2009 Dodge Journey. The contact stated the vehicle intermittently failed to start. The vehicle was taken to the dealer for diagnosis but the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 40,000.
I have been having problems with my 2009 Dodge Journey. I also have problems trying to turn it on sometimes. I believe it might be the key or ignition. I bought a new battery thinking my old one was dead and it also started great for a few weeks and then it started doing it again. Sometimes I turn the key around and it turns on fine and sometimes it does not. It is frustrating because sometimes it does it when I am away from home. I am also having problems with my front brakes or suspension because when I press on the brakes my steering wheel starts to shake. I had my brake pads and rotors checked and they are good. I just do not know what else to do because every trip to the mechanic costs money. There should be a recall on this vehicle!
The contact owns a 2009 Dodge Journey. The contact stated the vehicle would not start. The contact was able to start the vehicle after several attempts. The failure occurred intermittently. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000.
The door control panel has failed, causing the driver to not have the ability to roll down the window, or lock and unlock the door. The airbag warning light has also come on, presumably indicating a defect in the door panel airbag sensor. I spoke with Dodge regarding a safety recall for the same model year, but excluding my VIN. They indicated that they would not cover the costs of the replacement of the faulty parts, but to "save my receipts" in case they decide to replace the parts in the future. Now my family's daily driver has a faulty airbag, in addition to brakes that have to be replaced every 12-18K miles, and no help from Dodge... thanks for the bailout americans...
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start unless it was shifted into neutral first. The vehicle was taken to an independent mechanic where the technician diagnosed that the starter and battery needed to be replaced. The vehicle was repaired however, the remedy failed to repair the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 42,000 and the current mileage was 43,000.
Bought the vehicle used from a Toyota dealer, the brakes were pulsating from warped rotors, had a brake job done and now the brakes are squealing, /and now the second thing the vehicle hesitates to start, you have to keep turning the key on and off to get it to start, when you try to start it just clicks one time, if were a bad connection on the batt. It would click as long as you held the key to the start position.not happy with this vehicle at all but I'm stuck with the payments so I have to live with it...
The contact owns a 2009 Dodge Journey. The contact stated that the front passenger touched the radio and burned her hand. The vehicle was taken to the dealer for diagnosis. The technician stated that there was a short in the radio/dvd receiver and in the door control module. The technician stated that the door control module and the radio/dvd receiver would have to be replaced. The manufacturer was made aware of the failure. The VIN was not available. The vehicle was not repaired. The approximate failure mileage was 54,000.
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The electrical components of the vehicle would power on but the engine would not start. The vehicle was not taken to the dealer. The VIN was not available. The failure and current mileage was 63,813.
Put the key fob in the ignition, the car would not read the fob... tried both keys a few times and finally it started. Everything else on the remote (lock, unlock, automatic start, panic) works... can use the automatic starter... as soon as the key is inserted, the car turns off... sometimes the display reads bad key and sometimes it doesn't react at all. After trying 10-30 times, it reads the key and the car starts. We took to the dealer and are being told that the entire wireless ignition module and keys need to be replaced, which S going to cost us over $600. I have done some research and am seeing that this is a common issue with our make and model, but am unable to find a recall directly related to our issue. In my opinion, this is not something that should just "break" out of nowhere on a car that is less than 5 years old.
Upon trying to start vehicle, no response. Lights, radio, all work fine. After letting sit for 1 hour tried again this time after two attempts car started. I see from the web this is a common problem with Dodge Journeys from 2009 to 2013. Please find resolution to this problem.
The car was scanned several times. It has electrical defects and shows up 17 codes, must of them active. Brakes lights and control panel don't works. When we open only the second row door, lights don't work, but if you open any front door then we have lights. Also, we have problems with the entertainment center. It was changed by the dealer a couple of times but still showing the same problem. All the dashboard lights was changed by the dealer but until now we still having the same problem, for example, gas meter goes on and off, mph meter and tachometer goes down and up while the car is moving on the road. A couple of times we were unable to turn on the car after a lot of tries. Car dealer changed battery of the car by June/2012. When this happen while driving the car I feel so insecure cause I have a 4 year old child and I afraid something bad happen to my child and me. Its so weird seen all the dashboard lights going on and off while driving, its like the car turned crazy.
A D V E R T I S E M E N T S
- Cookeville, TN, USA