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2011 Dodge Journey brakes problems: faulty rotors and pads

Faulty Rotors And Pads

2011 Dodge Journey

This problem may be covered under warranty. Ask your Dodge dealer.

CarComplaints.com Notes: The Dodge Journey got a major overhaul in 2011. Let's hope it's better than the first generation (2009-2010) -- it couldn't be much worse.

6.6

fairly significant
Typical Repair Cost:
$610
Average Mileage:
41,850 miles
Total Complaints:
10 complaints

Most Common Solutions:

  1. replace all rotors and brake pads (9 reports)
  2. not sure (1 reports)
2011 Dodge Journey brakes problems

brakes problem

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2011 Dodge Journey Owner Comments

problem #10

Dec 012016

Journey

  • Automatic transmission
  • 80,000 miles

A D V E R T I S E M E N T S

I bought my 2011 Dodge Journey in March of 2014. I have had to change the front brakes 3 times and routers once. I recently had to get new calibers, routers and brakes on the back which cost me almost $600. I have put so much money into this vehicle in the short time owning it in brakes alone.

- Pamela D., Cottage Hills, IL, USA

problem #9

Dec 202016

Journey Mainstreet-AWD V6

  • Automatic transmission
  • 76,957 miles

I am finding that every 18 to 24 months that I am having to replace either pads, rotors, or calipers. While my extended warranty covers the cost of calipers, it does not cover break pads or rotors. These parts are replace with the same low quality factory parts that will most like wear out again in the next 18 to 24 month. Due to delivery delays on parts, my vehicle was in the shop for 8 days having all three parts replaced.

- Kenneth W., Columbia, MD, USA

problem #8

May 052013

Journey

  • Automatic transmission
  • 35,000 miles

Every since I purchased this Dodge Journey I've had brakes problems. Had them fixed several times, I regret ever buying it. Dodge won't do anything about this on going issue with their product, which could cause someone their life. I wish someone would do something. Getting expensive to keep the brakes repaired.

- Glenda W., Warner Robins, GA, US

problem #7

Aug 042011

Journey Crew V6

  • Automatic transmission
  • 4,749 miles

A D V E R T I S E M E N T S

Bought the car new in March 2011, could feel grinding when stopping after just several months and found out the rotors needed to be replaced 5 months after purchase. Initially was not covered by warranty as it was past the time but the dealership felt it could not have been normal wear and tear and did not charge.

- yirizarry, Avon Park, FL, USA

problem #6

Oct 122012

Journey SXT 3.6L

  • Automatic transmission
  • 8,078 miles

I purchased the Journey in June, 2011 and at about 5000 kilometers I began experiencing a pulsating when I applied the brakes. I ignored the problem until they got so bad that the whole front of the vehicle would vibrate side to side when the brakes were applied. I contact the dealer in October 2012 and they replaced the pads and rotor. It solved the problem for 5000 kilometers or so and I had the same problem again. I kept using the vehicle and the problem got so bad my wife refused to drive it.

In Sept 2014 I again had the pads and rotors replaced at my expense. It is now July 2015 and I have 42000 kilometers on the vehicle and I am experiencing the same problem to the point that I gear down on hills to avoid using the brakes. I know this is not a solution but I'm sometimes afraid something will break on the front end, so I once again will have to have the pads and rotors replaced. At the cost of replacing the brake in so short a period of time it's like adding 20 or thirty dollars per month to my Car Payment.

To offer some comparison, I also have a 2011 Hyundi Elantra which did not need a brake replacement until 33000 kilometers and gave no problems until the pads were worn down. A Dodge Journey is certainly not on the list of my next purchase although I like the vehicle and have had no other problems than the brakes. The brake problem is too much to disregard and until Chrysler comes up with a solution I would not recommend the vehicle to anyone else. In each case where I had the rotors and pads replaced the pads were not worn down to a level that would create a problem normally.

- gordon payne, Cox's Cove, Canada

problem #5

May 312015

Journey Crew 3.2L

  • Automatic transmission
  • 73,322 miles

I bought this vehicle brand new, I have replaced the pads 2 times before the warranty at 60,000 was up. The last time I had it to the dealer have the brakes fixed, I was told that they would fix the front brakes but not the back. I thought a warranty coverd both? but he insisted they would only fix the front. I told them to shove it and I have never returned to the dealer. I had the brakes fixed the 2nd time by a garage. That was last year. Last week I could not back up me truck because the back wheel on the passenger side was siezed!! I had to buy new rotors, pads for front and back also had to buy new calipers. When the mechanic removed the siezed calibers my rotor broke in half. He has pictures I will get him to send them to me. He said he has never seen anything like that in all the years he has been doing brakes. I cannot afford to replace these major expenses. Now that I know that this is a problem with this product, I will now fight. I am like a dog with a bone!!!! I grew up with my father loving and praising Dodges. I swear this is my first and LAST Dodge I will never purchase. NEVER< NEVER sh*t.. Oh the Sunfire is still working perfectly. I see the guy I sold it to driving it and he brags about it every time he sees me.!!!

I am at a loss as to what to do. I cannot afford to keep putting brakes on this vehicle every year. This vehicle also has 19 in tires, which are just impossible to find. I am about to replace my tires for the 3 time, and I use winter tires every winter. Sware to God I don't drag race my truck!! They are such a low profile tire that they never come with a warranty, because there is no rubber on them....

- June D., Shearwater, NS, Canada

problem #4

Feb 262015

Journey Crew V6

  • Automatic transmission
  • 76,000 miles

A D V E R T I S E M E N T S

I bought my Journey in September 2011. Within a year I had to replace the rotors and the brakes, of course out of warranty. since then I have had to replace the front pads 2 other times and the back once. this should not happen to a new vehicle with under 100,000 miles on it.

- Lisa B., Riverside, CA, US

problem #3

Dec 072014

Journey Mainstreet V6

  • Automatic transmission
  • 33,600 miles

Rear brakes began making noise on going into reverse. I had the brakes checked at Firestone, and was informed the rotor had to be replaced, as well as the calipers and brake pads. The front brakes were replaced with ceramic pads. This car has 33,500 miles on it. All my driving is short distances and I do not ride the brakes or drive carelessly. Upon questioning the mechanic, he informed me Chrysler products were notorious for lousy brakes. Checking on the internet I found this to be true, as complaints were all over about the lousy brakes. I am out $713.19 right at Christmas time and am not happy at all. I have just began my search for some justice in this situation.

- ssobo, Roseville, MI, USA

problem #2

Jan 202012

Journey Crew AWD 3.6L

  • Automatic transmission
  • 11,000 miles

Front end started to pulse, severe shake during stopping, scared the bejeezus out of me. Called and make an appointment, at husband's recommendation (he is a mechanic, and suspected warped rotors). Replaced by service department with no problems, I thought it was solved.

- grammy2012, Kennebunk, ME, USA

problem #1

Mar 282012

Journey 3.2L

  • Automatic transmission
  • 19,752 miles

I bought this car and was sold on the amount of awesomeness the dealer had to say about it. After driving it for less than a year I am having to hold on with both hands to the steering wheel when I am braking because of the routers being warped. I thought it was really odd that I would be having brake issues this early in my car and I have never once had a problem with any other car I have owned in the past from other makes and models and I had them longer. I took it into the dealership so that they could take a look at it. I asked the service man why this would be happening so soon to my new car and he told me that it was due to the way I drove and the stop and go of everyday driving. Well that is fine and all but I haven't changed my driving patterns in the past year and I have never had to replace brakes on a NEW CAR before. Even older cars I never had to replace the brakes. So the service man took my car in and took a look at it and called me to tell me they needed to replace ALL the brake pads and routers. Yes I said ALL. I said are you kidding me I can only feel the ones in the front failing why all. And he told me that they were all showing faulty and warped and would need to be replaced. He told me the repair would cost me $750.00 to fix my problem and that more than likely I would need to have the same repair done AGAIN in about a year. This is the one thing that my awesome warranty doesn't cover. Go figure. So what is the point of having a new car if your going to have to spend $750.00 in repairs a year to maintain it. Worthless. So never the less I don't have the money to drop on a new car to replace the brake system on the entire car and so I will not be getting them fixed now. This is a problem that needs to be addressed with the make of this car. It is not fair to make your consumers pay that much money on a new car just to maintain it.

- Christen G., San Antonio, TX, USA

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