10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
33,455 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Dodge Journey accessories - interior problems

accessories - interior problem

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2016 Dodge Journey Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #6

Oct 082020

Journey

  • 86,817 miles

A D V E R T I S E M E N T S

My son exited the passenger side front seat and the headrest deployed. We weren't involved in an accident. We had just parked the car. I reversed into the parking spot, put the car in park, and we exited the car. I heard a thump when we closed the doors. When I opened the door to see what happened, the headrest had sprang forward.

- Grand Prairie, TX, USA

problem #5

Jul 312020

Journey

  • 70,000 miles
The headrest popped out and won't go back in while I was driving on the highway. No sudden stop. Just driving as usual and it popped out and will not go back in.

- Ellerbe, NC, USA

problem #4

Mar 162020

Journey

  • 47,000 miles
Was just sitting there on a turning lane when all of sudden felt this whopping hit in the back of my head thought I had gotten rear ended put was not hit noticed then that the headrest had deployed causing dizziness and blackout

- Tucson, AZ, USA

problem #3

May 272019

Journey

  • miles

A D V E R T I S E M E N T S

My headrest deployed on its own. I woke up in the morning went out to the car to go to the store and the headrest on the passenger side has deployed making it pop out from the back piece. The car was parked in the driveway and no one was in the car when it happened.

- Franklin, TN, USA

problem #2

May 172019

Journey

  • 41,000 miles
While drive the headrest just deployed. Threw my boyfriends head forwarded. No bumps or accidents it just pop apart and threw him forward.

- Apache Junction, AZ, USA

problem #1

Sep 242017

Journey

  • 28,000 miles
After being rear ended at a stopped position and pushed into another stopped vehicle in front, thus causing a double collision, the driver seat headrest completely ejected from driver seat. Driver seat adjustment bar caused deep tissue damage to legs. Third row seat split and separated seat surface from back support. Incident took place at a redlight for a left-turn lane from the highway to an intersecting road. Vehicle was struck by a minivan still maintaining full highway speed of at least 55 mph. Images are available upon request.

- Milton, DE, USA

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