9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
49,550 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
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2018 Dodge Journey lights problems

lights problem

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2018 Dodge Journey Owner Comments

problem #2

Jul 222019

Journey

  • Automatic transmission
  • 59,047 miles

A D V E R T I S E M E N T S

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moisture inside head light cover moisture inside head light cover moisture inside head light cover

Headlights leak, causing water to build up inside light housing unit. Took it to dealership where I purchased it (Auto Giant - Woodbridge VA); they don't have a service department so I went to Auto Giant - Temple Hills MD. The service mgr said this was a very common issue (😒) with this particular model but to his knowledge there was nothing to be done because once it's fixed it will happen again and again - so basically this would be an expense for as long as I owned the vehicle (which I still have it).

I took vehicle in for yearly inspection at a gas station - it would have failed immediately because of the light but the inspector was nice enough to give me the opportunity to fix it (temporary fix - used air hose to dry it out - that took 30 - 45 mins). Took it back to station and it passed. Inspector informed me that this should be corrected as soon as possible - because if the water gets around the actual bulb & wiring it could possibly start a fire!

So you tell me - if this is such a dangerous problem, then 1. why don't the dealerships know about this (or do they and don't want to take responsibility/expense of fixing it under the "bumper - bumper" warranty you get when first purchased)? 2. Why hasn't Dodge put out a recall - must someone be harmed before the "light bulb"🙄💡 comes on that this could be a problem? 3. Why should I have to incur any repair expense for a clear defect?

- Lynnette M., Alexandria, VA, US

problem #1

Jan 022021

Journey SUV

  • Automatic transmission
  • 40,000 miles

I had just purchased this Dodge and it is a nice ride, but the moisture in the head light case is not at all an easy fix. I went to the dealership and was told that the fix required a total head light replacement, cover included. The cost was going to be $385.00 a piece, of course two, and the labor was $285.00. This seems to me a very easy fix, go figure. If I had the cash to pay for the fix, what does a person do when the dealership takes their sweet time to fix it?

I have tried to use a blow-dryer to dry the moisture and it worked somewhat, I returned a few hours later and to my surprise it was again filled with the moisture, worst then it was before I started. Where the hell is the moisture coming from? I am not in an area where the air is that moist? I will continue to drive it the way it is, I have no other choice. I will continue to call the dealership to get whatever help I can get, wish me luck.

- Raymond G., Boise, US

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