This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My son, william, was driving our 1998 Dodge pickup on highway 78 when it began to lunge. Since we had to put 2 transmissions in his previous Dodge pickup, he thought something was wrong with this transmission. He started to pull off the road and looked in his rearview mirror for traffic when he saw flames and smoke coming from between the cab and bed. He hurriedly pulled off the road and when he opened the drivers door flames englufed the cab. He had to go out through the fire. About 1 minute after he and his passengers emerged from the pickup, it exploded. The only thing left of the truck was what was metal. Will had second degree burns to his face, ears, neck, hands and arms. He spent one night in the hospital. I contacted Dodge and was told there would be an investagator look at the truck. I was then told by Dodge since the pickup burned totally there was no way to determine they were at fault. After looking on the internet I found that there seems to be quite a number of fires in Dodge vehicles.
Since the 1st pump failed I have seriously diminished power and mileage. After Chrysler got involved...they kept throwing parts at it but handed me a lot of stories. Would not send to cummins. Cummins agreed to diagnose the problem after several months of run around with Chrysler. Still not resolved.
- Calgary, AK, USA
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- Mantachie, MS, USA