This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Dodge Ram 1500. The contact stated while driving 20-30 mph, the hood unlatched without warning. The contact called russ darrow Chrysler Dodge Jeep Ram of milwaukee (10901 w metro auto mall, milwaukee, wi 53224, (888) 497-8363) however, vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 96,000.
The contact owns a 1999 Dodge Ram 1500. While driving 30 mph, the hood suddenly opened and shattered the windshield. The failure occurred without warning. The contact pulled the vehicle over to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the hood, windshield, and hood latches needed to be replaced. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was contacted at 800-992-1997 and stated that there was nothing they could do since there was no open recall. A case number was not provided. The approximate failure mileage was 86,435.
The contact owns a 1999 Dodge Ram 1500. The contact stated that the vehicle was taken to an independent mechanic for scheduled maintenance. When the vehicle was taken for a test drive, the hood latch fractured and the hood flew open. The vehicle was taken to the dealer and they kept the vehicle for four weeks. The dealer offered to buy back the vehicle because the recall was no longer valid. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was invalid. The approximate failure mileage was 201,000.
The contact owns a 1999 Dodge Ram 1500. While driving 35 mph, the hood latch became inoperable without warning and caused the hood to open unexpectedly. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 94,000. Updated 01/20/16
The contact owns a 1999 Dodge Ram. The contact stated that the secondary latch on the hood failed. While driving approximately 25 mph and greater, the vibrations from the uneven pavement cause the hood to open a couple of inches. The latch has not been repaired. NHTSA campaign id number 01V040000 (latches/locks/linkages:hood:latch) is related to the failure, however, the dealer stated that he was a month late for the recall repair. The VIN, purchase date, and engine size were unknown. The current mileage was 163,000 and failure mileage was 162,000.
- Cole City, IL, USA
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The contact owns a 1999 Dodge Ram 1500. While driving 45 mph the hood automatically popped open. The vehicle was taken to the dealer, who then referred her to NHTSA. She was informed of recall # 01V040000 concerning latches/locks/linkages:hood:latch. However, the manufacturer stated that this vehicle was excluded T from the recall due to the VIN. The failure occurred on May 1, 2007. As a result of the failure the springs and windshield were completely damaged. The current and failure mileages were 66,500.
The contact owns a 1999 Dodge Ram 1500. While driving 45 mph on May 1, 2007 the hood automatically opened. As a result, the springs and the windshield were damaged. It was difficult to close the hood. The dealer referred her to the national highway safety administration. (NHTSA). The manufacturer stated that this vehicle was not a part of recall number 01V040000. Due to the VIN even though the consumer's vehicle manifested the same failure as mentioned in the recall, they ere unable to assist them. The failure and current mileage were 66,500. Updated 05/23/07.
: the contact stated there is NHTSA recall 01V040000 regarding the hood latch. The secondary hood latch failed and allowed the hood to open striking the windshield and blocking the contact's view while driving 60 mph. With very limited visibility the contact managed to pull over. The contact tied the hood down with rope because the secondary hood latch was inoperable. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN. The vehicle has not been seen by a dealer. Ak updated 1/25/2006 -
Contact stated on 8-5-05 the hood flew up and destroyed the windshield, damaged the hood and the hood hinges. He cited a recall 01V040000 regarding hood latch. He said the recall seemed to apply to salt belt states, but he S the car was bought and registered in Texas, and they have a lot of salt just in the air. He said none of the gulf states were included in the recall. He is certified technician and sees all kinds of rust on vehicles due to salt. He has not yet contacted the manufacturer but plans to today.
Contact stated: 1999 Dodge Ram 1500 truck. Hood popped up at 45 mph. Secondary latch did not catch, it just went right up. Did not hit a bump in the road. Vehicle was on smooth road. Also, had to have the whole front end/ rear end and transmission rebuilt.
When driving 45 mph hood latch disconnected from the vehicle. This caused the hood to fly up hitting the windshield. The consumer pulled over and latched the hood down. The dealership will be notified.
While driving at 70 mph hood blew open, breaking the hinges, and slamming into the cab of the vehicle. After pulling off the road it was standing straight up. The hinges broke.
While driving approximately 65-75 mph the hood flew up and hit the windshield breaking it. As a result the driver could not see, lost control of the vehicle and it flipped over.
While driving hood unlatched, causing damage to vehicle. Dealer has been notified. Also, has confirmed vehicle was being recalled. However, did not have the hood latch to replace the defective component. Consumer stated vehicle has been in at dealership for almost 2 weeks.
01 V 040 000/hood latch: Dealer ;jim baier Chrysler; fort madison, ia; phone# 319/372-1012 also refused to honor recall. Told consumer to take vehicle to another dealer's shop. Feel free to provide any further information.
A D V E R T I S E M E N T S
- Planview, NY, USA