This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My problem or complaint is this. One night I was driving my 1999 Dodge Ram 1500 quad cab to work. I was on the highway when my lights failed. The driving lights, low and high beams just went out. I have a 23 mile commute one way. Working at night I was placed in a bad situation. The only thing I had was my parking lights and flashers. I pulled over and waited for the state police, since they did not come. I drove to work with my flashers on. The good newsis my luck did not run out I made it to work unharmed. In the morning I drove my truck home and looked up the electrical system and found there is no fuses in this circuit. I spoke with my cousin who also has a Ram and found out that he has gone through 3 switches. Would this be considered a safety hazard? if I had been driving on a winding road at night and the same thing had happened, I would be replacing my truck and not just the $75 dealer only switch. I know their are a lot of these trucks out there and to find out that there has been 4 switches replaced in just 2 trucks. Isn't this a little high. Also, the dealer has plenty of this on hand. Which to me means, this item is a highly consumed item.
The headlight switch gets very hot. You can smell that something is overheating and when the area between the headlight switch and the instrument panel illumination adjustment wheel is touched it is extremely hot, to the point that you can not hold your finger there very long.
Headlight switch/ dashboard gets extremely hot when headlights are on. Dealer/manufacturer contacted and are aware of the problem. Relacement has been made and problem still exists. Provide further information.
- Olympia, WA, USA
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- Bristol, CT, USA