This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Dodge 1500 Ram truck - 2 of the 3 rear seat belts have malfunctioned, and will not allow car seats to be secured. The part broken is a plastic piece near the male end of the seat belt buckle. This is not my very day family vehicle and in fact it is rare for me to use this vehicle with car seats. After contacting the dealership and Chrysler Corp. I was told to pound sand. They insisted that I pay the the diagnosis fee before they review this for re-call review process. This may be a wide spread problem amongst Chrysler products. While the fix for me is simple, a $2 part at the kids store...the seat belt assembly it's self is quoted at $110. Many other people may not know the belts are defective or the remedy require to over come this. Chrysler and my local dealership (dishman Dodge of spokane wa) do not care about children's safety. I was never asking them to pay for this. Rather I was asking them to look into this to product children that ride in these vehicles.
- Spokane, WA, USA
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- Spokane, WA, USA